Customer experience matters: 4 intelligent ways to bring shoppers to your mall

by Retail Customer Experience

In this digital age, when footfall is declining and ecommerce is growing, the challenges for shopping malls seem bigger than ever. In this blog, we look at the…

Prada Group deploying Oracle tech to elevate customer experience

June 15, 2023

Prada Group has deployed the Oracle Retail Xstore POS and Oracle Retail Customer Engagement Cloud Service as part of its strategy to boost the customer…

How modern e-commerce brands can build lifelong customer relationships

by Shilpi Narang — SVP of Customer Experience, Bolt

Three tips to take shoppers from browsers to buyers to customers.

Convenience chain taps Punchh platform to drive customer loyalty

June 14, 2023

Convenience store chain Stinker Stores is deploying the Punchh platform from ParTech Inc. to drive customer loyalty and enhance the customer experience.

2023 ICX Summit: Crafting an inclusive experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Inclusivity, within the retail and banking customer environment, is the focus of a panel talk at the upcoming Interactive Customer Experience Summit in Sept.

Saks re-ups Lightspeed Commerce partnership

June 14, 2023

Saks, a luxury fashion retailer, has renewed its partnership with Lightspeed Commerce Inc. to continue using Lightspeed's NuOrder technology for the next four…

J Crew taps Obsess to power immersive virtual store experience

June 13, 2023

Fashion retailer J.Crew has launched an immersive virtual store that offers a 3D experience in celebration of the retailer's 40th anniversary.

Talking With: ICXA Executive Director Alicia Lavay

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

ICXA Executive Director Alicia Lavay reflects on her first year leading the organization and offers advice to retailers and brands when it comes to crafting…

How catalog management tools can boost customer experience

The optimal consumer experience relies on responsive product catalogs that enable retailers to showcase the right products to the right customers at the right…

Dirty Dough Cookie Company Selects Hughes for Managed Digital Signage

Fast-growing premium cookie retailer uses digital signage for customer and employee communications

Fashion retailer deepens Bolt partnership with pop-up

June 12, 2023

Revolve Group Inc., a fashion retailer that operates the Revolve and FWRD merchandise brands that connect consumers, brands and influencers, is deploying…

Hughes Recognized for the Third Time in Gartner® Magic Quadrant™ for Managed Network Services

Gartner, the world’s leading IT and advisory company, named Hughes Network Systems, a Challenger in the 2022 Gartner® Magic Quadrant™ for Managed Network…

Hughes Launches New Managed Cybersecurity Services for Small to Mid-sized Enterprise Networks

Managed Detection and Response and SOC as a Service Now Available as Part of the Hughes Suite of Managed Cybersecurity Services

Hughes Introduces Active Power Edge, Showcases Suite of Managed Services at NRF 2023

New smart power distribution unit from Hughes complements the company’s robust managed services and digital signage portfolio

Hughes Wins Fortinet’s SD-WAN Partner of the Year Award

As the Fortinet SD-WAN Partner of the Year, Hughes has fully maximized the business opportunity with Fortinet’s market-leading Secure SD-WAN solution and…

'Anti-theft’ Walgreens requires kiosk ordering for non-essentials

June 9, 2023

A Chicago Walgreens now requires customers to order "non-essential" items from kiosks and pick them up at a counter, according to a WBBM Newsradio report.

Beauty retailer leans into digital signage

June 9, 2023

Kicks, a Nordic beauty retailer, has partnered with Visual Art, a digital signage firm, to install more than 1,300 screens across 230 Kicks stores located in…

Indiana grocer taps Invafresh to automate manual processes

June 8, 2023

Strack & Van Til, an Indiana-based grocery retailer, is deploying Invafresh's technology to optimize fresh food operations, ensure pricing accuracy and…

Retailers respond to growing demand for sustainability by innovating

by Jeff Griffin — Vice President of Strategic Accounts, Nfinite

As consumers become increasingly aware of the need for environmental action, retailers will be compelled to showcase sustainability endeavors and integrate…

Hughes Pioneers Self-Healing Capability that Improves Enterprise Wide Area Network Performance Using AI

The Hughes AIOps innovation targets WAN edge systems, such as routers, SD-WAN devices and firewalls, because a failure in those systems can be catastrophic for…