Telpo rolls out self-serve kiosks in Aeon supermarkets

April 28, 2023

Telpo, a China-based self-service kiosk manufacturer, has deployed its Telpo K7 kiosk in Aeon supermarkets throughout China, according to a press release.

Metaverse standards forum incorporates

April 27, 2023

After creation under the Khronos Group nine months ago, the Metaverse Standards Forum has become an independent industry consortium.

Effective CX strategies amid evolving retail consumer engagement

In times of unpredictable spending habits, it is critical for brands to reconsider customer experience strategies to better support brand loyalty and consumer…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

Meet eyefactive @ Retail Technology Show in London

As a software solutions partner of KIOSK Embedded Systems, eyefactive are showcasing smart retail signage solutions at the Retail Technology Show at Olympia…

Men’s Wearhouse offers grooms a wingman

April 24, 2023

Specialty retailer Men's Wearhouse, which sells menswear and rental apparal, has launched a digital tool called Wedding Wingman aimed at helping grooms and…

Montana c-store home to vending machines

April 21, 2023

Snack Time Market, a new convenience store in Billings, Montana, will feature 25 vending machines and no cashiers, according to a ktvq.com report.

It's time to take chatbots out of the box

by Nilay Oza — CEO, Klevu

Nilay Oza, CEO of Klevu, reveals how conversational AI can help brands free their chatbots to initiate more human-like interactions and build more positive…

Mashgin self-checkout integrates with PDI’s retail software

April 20, 2023

Mashgin, a provider of a touchless self-checkout system, has integrated its technology with PDI Technologies' accounting and reporting software, according to a…

Why retailers must bridge digital, human engagement to meet customer expectations

Creating these personalized, seamless experiences across every channel is particularly important as today’s shoppers have more choices than ever.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

Chatbot tech boasts untapped opportunity for retail

April 17, 2023

Over half of online shoppers using chatbots are more likely to shop from brands using conversational AI, and 67% of ChatGPT users feel understood often or…

Car dealership leans into DOOH

April 14, 2023

The Puente Hills Auto Center, a group of car dealerships east of L.A., has updated its digital billboard displays with 16mm LED technology from SNA Displays…

Market Research: Promising Future for Touchscreen Tables

Touchscreen tables offer various benefits to organisations of all kinds, as users can examine and manipulate elements via the interactive screens together…

Germany retailer taps digital signage for emotive experience

April 12, 2023

Jack Wolfskin, a Germany-based retailer of outdoor clothing and accessories, is tapping digital signage to drive immersive and emotive customer experiences…

Gen Z consumers love automation, Boomers not so much

April 11, 2023

When it comes to automating the retail customer experience Baby Boomers have a harsh view of the strategy but Gen Z consumers view it, and its impact, much…

Vitamin Shoppe taps Hughes Network Systems for omnichannel support

April 11, 2023

The Vitamin Shoppe is deploying the HughesON Managed Network Services from Hughes Network Systems across its 700-plus U.S. locations to support its retail…

UK mall home to book exchange machine

April 10, 2023

A vending machine in Manchester, U.K. allows users to exchange books for free, according to a bbc.com report. The glassfront machine in the Manchester Corn…

Walmart, Sam’s Club expanding EV charging stations through 2030

April 10, 2023

Walmart and Sam's Club will install EV charging stations at thousands of locations nationwide by 2030, the retailer announced on its website.

GetGo chain to deploy bitcoin ATMs

April 7, 2023

Get Go Café + Market, a convenience store chain with more than 270 locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland and…