China AI provider introduces mobile, self-service robot

December 21, 2020

Cheetah Mobile, a China-based provider of AI-driven robotic solutions, has introduced Fanbot, a mobile, self-service robot, according to a press release.

Why retailers should rethink the RFP process

by Tom Schoen — President, BTM Global

BTM Global CEO Tom Schoen explains that it may be time for retailers to revamp and rethink the RFP process, especially as many are embracing and deploying…

Stratacache hires consumer experience veteran Erkki Rajamaki

December 18, 2020

Erkki Rajamaki Stratacache has named Erkki Rajamaki director of business development for Canada, a 13-year digital signage and consumer experience…

Using location data to create a more personalized in-store shopping experience

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., shares insight on how retail leaders can close knowledge gaps when it comes to customers…

Lightbox OOH Video Network transforms vacant retail windows into digital signage

December 16, 2020

Lightbox OOH Video Network has announced its Lightbox Unlimited solution, powered by FrontRunner Technologies, that turns empty retail window fronts into…

Navori Labs intros 8K 3D digital signage at Middle East mall

December 16, 2020

Navori Labs has delivered an 8K 3D digital signage experience at the Mall of Dilmunia in Bahrain. The company provided its QL digital signage network to…

NRS partners with Catalina for DOOH in retail

December 15, 2020

National Retail Solutions, a point-of-sale network for retailers, has partnered with shopper intelligence solutions provider Catalina to provide messaging…

Talking With: Diebold Nixdorf retail VP Arvin Jawa

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience reached out to Arvin Jawa, vice president of global retail strategy and regional VP, Americas Retail, at Diebold Nixdorf, to get his…

How AR and 3D can differentiate brands to drive engagement

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains how AR and 3D can have a broad impact on business outcomes and how immersive commerce can affect a…

Diebold Nixdorf launches Vynamic FCx to drive consumer engagement

December 10, 2020

Diebold Nixdorf is launching a cloud-based platform aimed at empowering convenience and fuel retailers to drive well beyond typical transactions and enhance…

Ben Bridge Jeweler, Pandora stores partner with Salesfloor for personal customer experience

December 10, 2020

Ben Bridge Jeweler and its company-owned Pandora jewelry stores are teaming up with mobile clienteling and virtual selling platform provider Salesfloor to…

Discover the Advantages of the Clientron PT2500 POS Terminal

Modern business owners all understand the importance of tracking their income and expenses. Computerized POS systems provide a core resource that allows…

Bahrain mall taps digital signage to enhance visual experience

December 10, 2020

The Mall of Dilmunia, in Bahrain, now boasts a continuous, immersive, 360-degree 3D experience on the largest 8K LED ceiling screen in the Middle East.

Self-Service Innovation Virtual Summit honors inaugural Innovation Awards winners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit.

Hughes Network Systems distinguished as market leader

December 7, 2020

Hughes Network Systems LLC has been identified as a challenger in 2020 in the Gartner Magic Quadrant for managed network services.

Diebold Nixdorf honored as one of America's most responsible companies

December 7, 2020

Diebold Nixdorf has been named as one of America's most socially responsible companies by Newsweek and Statista, according to a press release. The list of…

Vector Capital acquiring CX services player Mood Media

December 4, 2020

Mood Media, which offers in-store audio, visual, social, scent, messaging and mobile services, is being acquired by private equity firm Vector Capital.

Expecting the unexpected: The final stretch of 2020 for online retail

by Art Goldman

Art Goldman, retail expert and chief financial officer of DK Hardware, shares his thoughts on the remainder of 2020 and how a customer-centric approach, based…

How product data can boost customer relationship, after-sale CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In a free one-hour webinar Blustream CEO Ken Rapp maps out an invaluable customer experience strategy tied to the all-important product purchase data.

5 questions for ensuring mobile technology success in retail

by Peter Sciara — Senior Mobile Solutions Arhchitect, Stratix Corporation

Peter Sciara, mobile solutions architect at Stratix, offers up five questions retailers should ask themselves to make sure the mobile tech retail strategy will…