Are your customers' experiences profoundly remarkable?

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell explains why the emotional connection in the customer experience game is a mere table stake, not an extra or a value-add. It is the rule, not the…

Facial recognition kiosks at Canadian malls draw privacy complaints

August 10, 2018

Kiosks with facial recognition cameras have raised objections at Calgary, Canada, shopping centers after a picture of one of the kiosks was posted on Reddit…

Cheetah Digital acquires Stellar Loyalty

August 10, 2018

Enterprise cross-channel marketing software player Cheetah Digital is acquiring Stella Loyalty, which makes cloud-based customer engagement and loyalty…

Consumer security fears overshadow future of biometric payments

August 8, 2018

Consumer security concerns could jeopordize the future of biometric payments, which are otherwise poised for growth, according to a new report from secure…

The retail workforce in the age of Amazon Go

Adam Silverman, Theatro senior vice president, marketing, explains how Amazon Go is changing the role of the retail associate in the name of customer…

HP debuts retail devices, service offerings

August 6, 2018

HP is launching a portfolio of devices and service offerings aimed at enhancing the retail shopping experience.

An inside look at interactive technologies spanning the retail segment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing the retail…

The death of retail or a retail renaissance: Which is it?

Funda Denizhan, consultant manager, Valtech Sweden, provides insight on the retail renaissance and the success factors driving it.

Intuiface debuts digital signage support for LG webOS smart displays

August 1, 2018

Interactive experience creation platform player Intuiface now supports the LG webOS, according to a press release.

Mvix debuts digital signage network at Western Michigan University

July 30, 2018

Western Michigan University, based in Kalamazoo, Michigan, selected Mvix to deploy a digital signage network at the school. The network consists of 30 displays…

Knowing is half the battle: Common mistakes in tech implementations

Kimberly Berneck, senior vice president, delivery management, BTM Global, explains why knowing about common missteps before implementing new customer…

North Dakota launches self-serve vehicle registration renewal kiosk

July 27, 2018

Drivers in Williston, North Dakota can renew vehicle registrations and license plate tabs at a self-serve kiosk installed by the North Dakota Department of…

IntuiLab now Intuiface, boasting new logo, product

July 27, 2018

As part of a comprehensive rebranding strategy IntuiLab is now Intuiface, has updated its corporate logo, released Intuiface v. 6.3, boosted sales and support…

The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

How email can help retailers stay customer focused

Will Devlin, senior director of marketing for MessageGears, offers up three ways retail marketing leaders can tap email to drive growth.

Consumers still wary about security with mobile banking, payments

July 26, 2018

Nearly 6 in 10 consumers pay bills on line, but half of this group have concerns about the security of doing so, according to Expectations & Experiences…

LinkNYC kiosks improving quality of life in the Big Apple

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents.

Despite challenges kiosks, digital signage well worth the effort

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Global food service operator, Sodexo, and travel plaza operator, Love's, told an audience at the recent Dallas ICX Summit that even though there are…

How edge technology is transforming retail

Nick East, CEO, Zynstra, explains why there is more at play with the in-store experience than just optimizing efficiencies. Innovation, he writes, is playing a…

Touch Dynamic adds widescreen "All-in-One" display to product line

July 25, 2018

Touch Dynamic has launched the Surge 22-inch All-in-One capacitive touchscreen, widescreen LCD supporting portrait and landscape orientations.