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Technology News & Media

Instacart leader talks Caper Cart and why it may be the game-changer for grocery retail

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In this episode of the CX Innovators podcast, Nick Nickitas, general manager, local independent grocery, at Instacart, shares insight with…

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Proto, Hologram Media Network ad network debuts at 30 Simon Malls

February 14, 2025

Hologram Media Network and Proto have launched an always-on holographic advertising network via Proto Luma devices at Simon malls nationwide.

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At the Watercooler with Johanna Hinkle, product lead at Toshiba's Innovation & Incubation Center

by Retail Customer Experience

Johanna Hinkle, director of portfolio management, at the Innovation & Incubation Center for Toshiba Global Commerce Solutions, discusses her career path…

Presented by Toshiba Global Commerce Solutions, Inc.

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How to leverage AI, automation to prevent common customer experience challenges

by Ed Durbin — Vice president and general manager of industry strategy for retail and consumer goods, Talkdesk

By blending the precision and scalability of automation with the empathy and creativity of human agents, retailers can remain agile, resilient, and prepared to…

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Holographic glasses-free 3D displays are next evolution of digital signage solutions

Holographic glasses-free 3D digital signage might seem futuristic, but the technology delivers unparallel communication with visual display technology that…

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BJ’s debuts tap and pay at gas locations across 21 states

February 11, 2025

BJ's Wholesale Club is offering a tap and pay option at all of its 186 gas locations in 21 states.

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Axis Communications talks fundamental elements of computer vision AI

James Stark, retail segment leader for the Americas, and Robert Brown, solutions engineer, at Axis Communications share insight what makes Axis Communications…

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Star Micronics debuts new innovations for the retail space

John Maieli, channel partner executive at Star Micronics, shares insight on the company's latest innovations for the retail environment.

Presented by Star Micronics America

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Zebra Technologies debuts flexible kiosk system

Scott Eggers, lead product manager, Zebra Technologies, shares insight on the company's new kiosk system running on Zebra's Enterprise Android platform.

Presented by Zebra Technologies

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ELC shares insight on latest kiosk and camera display capabilities

Tiffany Tian, from ELC - Shenzhen Electron Technology Co. Ltd, shares insight on the company's newest kiosk display and camera capabilities.

Presented by Shenzhen Electron Technology Co., Ltd

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NICE VP talks AI's role in the sales conversion spectrum, eliminating friction points

Tom Yang, vice president, retail at NICE shares insight on the retail customer experience funnel, sales conversions and the role AI can play in eliminating…

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Linnworks CMO talks social media, Amazon's impact, AI in retail

Linnworks CMO Georgia Leybourne shares insight on a range of retail topics, from TikTok and Amazon to the impact of AI, in an interview with Judy Mottl, editor…

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Ricoh VP talks driving personalized experiences in retail

Carl Rysdon, vice president, retail industry, at Ricoh USA Inc. shares insight on how leveraging retail media, specifically in-store retail media, can drive…

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Franklin Instore VP on making promotions come alive instore

Peter Hext, vice president, instore experience, at Franklin Instore, shares insight on the company's digital merchandising technologies.

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Kodak Moments debuts Edge Order Station for retail photo departments

January 30, 2025

Kodak Moments, a photo products and services provider, has launched a self-service kiosk called the Edge Order Station, according to a press release. The kiosk…

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Leap scores $20M financing to expand store network, enhance retail operations

January 28, 2025

Leap, a platform for physical retail, has received $20 million in financing that will be used to expand its network of store, enhance retail operations and…

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WE Fashion taps Oracle to gain agility, security of omnichannel operations

January 28, 2025

WE Fashion, a Netherlands fashion retailer, is deploying Oracle Cloud to redesign business processes and boost agility and security of its omnichannel…

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NCR Voyix AI-powered self-checkout system targets c-stores

January 24, 2025

NCR Voyix Corp. has introduced an automated, artificial intelligence-powered bulk scanning self-checkout solution for convenience stores.

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LG Electronics displays making an impact at Atomic Golf

January 22, 2025

The first thing visitors see when they visit Atomic Golf in Las Vegas is a huge LG Electronics LED signage wall, measuring 11.5 meters wide and 3.5 meters…

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Verizon customer chief talks retail customer experience: It's all about personalization

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer…

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