Card skimmer discovered on Walmart checkout kiosk

April 15, 2024

A credit card skimmer was found on a checkout kiosk at the Walmart in Bayonne, New Jersey, on April 9, spurring an investigation by the Bayonne Police…

UK men’s retailer piloting virtual try-on tech

April 12, 2024

Moss, a U.K. retailer of men's formal wear, is piloting a trial of AI-powered virtual try-on technology called Zyler from Anthropics Technology.

A new wave of grab and go checkouts on the rise in retail

by Jeff Dossett — Chief Revenue Officer, Impinj

Many retailers are turning to RAIN RFID-powered self-checkout which delivers increased automation and accuracy, along with speed and reduced customer-employee…

Denim brand extends Tulip partnership for customer engagement strategy

April 9, 2024

Denim brand 7 For All Mankind is extending its partnership with Tulip, a cloud-based customer engagement platform provider, in its goals to deliver exceptional…

How retailers can leverage the power of Gen AI to enhance the customer buying experience

by Tony Klimas — CEO and President, Horvath USA

Expect more retailers to accelerate investments in generative artificial intelligence and use the technology to strengthen customer relationships and more…

eyefactive Presents Two World Firsts at ISE 2024 in Barcelona

eyefactive, a leading provider of touchscreen software and technologies, is proud to announce its participation at the Integrated Systems Europe (ISE) 202…

Amazon switching Just Walk Out tech for cart tech

April 3, 2024

Amazon is pulling out its Just Walk Out cashierless technology in Amazon Fresh stores being revamped and will not be deploying the technology in new stores.

Over half of shoppers view generative AI as boosting online experience

April 3, 2024

Over half of consumers, 58%, believe generative AI has already improved the online shopping experience, and 52% are likely to use gen AI tools to help with…

Petco COO talks personalization, employee role in retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Justin Tichy, Petco’s chief operating officer, shares insight on how Petco is personalizing the retail customer experience with what the retailer calls…

What Is Barcode Technology, And How Does It Impact Retailers?

Discover how barcode technology revolutionizes retail by enhancing inventory management, speeding up checkout processes, and improving customer experiences.

Scanners aim to make traveler security experience faster

March 28, 2024

The Myrtle Beach International Airport in South Carolina has deployed security checkpoint scanners aimed at making the security process faster for travelers.

Retail workers want more tech

March 27, 2024

A good number of retail workers, 40%, feel their employers don't invest in their tech needs and 20% feel it's a non-priority.

AI-powered retail: How to level-up in the human-centric digital evolution

AI is more than a technological upgrade; it represents a shift in the fabric of consumer engagement and an opportunity for business practice revitalization.

Wild Art Portal machine dispenses art prints

March 26, 2024

The Reveille Café at Fort Worden State Park in Port Townsend, Washington, has deployed a Wild Art Portal vending machine from Raw Art Collective. This machine…

Piggly Wiggly location home to book vending machine

March 26, 2024

A book vending machine has been installed at a Piggly Wiggly grocery store located in Neeses, South Carolina, according to a report from wltx.com.

Tea Shop undertakes in-store digital transformation

March 26, 2024

Tea Shop, a Spain-based bulk seller of fresh tea, has partnered with nsign.tv for its in-store digital transformation project, according to a press release.

How a robot named Tally is helping BJ's boost the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist…

Duo open mom care vending machine in mall

March 25, 2024

A Mama Mergency vending machine has opened at the Dartmouth Mall in Massachusetts, according to a South Coast Today report.

Nominations open for 2024 Elevate Awards

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the…

Target shutters self-checkout in Massachusetts location

March 25, 2024

A Target store in Dorchester, Massachusetts has shut down all shelf-checkout kiosks and is directing customers to a cashier line, according to a report by WBZ…