Dutch firm says new face analysis software gauges emotional responses

April 11, 2013

An Amsterdam startup has released new face analysis software that promises to read consumers' emotional responses.

May symposium will address omnichannel customer engagement technologies

April 7, 2013

The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better…

Tensator Virtual Assistant blends man and machine (Video)

April 3, 2013

In an age where consumers prefer to interact with technology, contact with an actual human being is becoming an antiquated — and often avoided — concept. But…

OfficeMax unveils smaller, tech-heavy stores

April 1, 2013

OfficeMax unveiled a new small-store format in Milwaukee — one that trumps products with customer experience. According to chicagobusiness.com, the OfficeMax…

Nook mimics Kindle with plans for in-app currency

March 27, 2013

If imitation is the sincerest form of flattery, Amazon should be tickled with Barnes & Noble's latest Nook feature. Nearly two months after Amazon launched…

Walmart's secret sauce: How the largest survives and thrives

by Chris Petersen — Owner, IMS

Amazon and omni-channel are sexy topics that grab a lot of retail press. But at the end of the day, Walmart is the largest retailer on the planet, and the…

Reinvention another key to retail's future

March 25, 2013

According to a recent article on brandchannel.com, the future of retail hinges not only on the successful adoption of new technologies, but also the retailer's…

3M's Virtual Presenter shows retail possibilities

by Christopher Hall

After its SXSW debut, 3M talks about its new virtual avatar for digital merchandising.

Cali store using robotics to compete with online retailers

March 19, 2013

For former Amazon executive Nadia Shouraboura, jeans and robotics are proving a successful combination. An article in the Seattle Times features Shouraboura's…

John Lewis: 'Big data is a big hype'

March 14, 2013

Speaking at the Retail Business Technology Expo in London, John Lewis's head of IT architecture, Julian Burnett, said that the company is coming to terms with…

'Retail lab' gets to work in Australia

March 14, 2013

Digital signage and software provider AOPEN and retail design firm Red Design Group have partnered to launch the "Retail Evolution Lab" — a space established…

Synqera partners with Star Micronics for personalized retail tech

March 13, 2013

Technology startup Synqera, in partnership with Star Micronics, will showcase its retail solution at the Retail Technology Business Expo this week in London.

Aussie retailer Coles deploys tablet displays for customer service, analytics

March 13, 2013

Australian retail chain Coles is testing the use of fixed interactive tablet displays at one of its store locations, according to an article on crn.com.au.

With Glass, Google searches for place in retail

The headsets allow users to access information through a heads up display. 

Universal Plug and Play: A new report on an old problem

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

In the dark ages of personal computers (1980’s and 90’s), you either needed to be a computer geek or have access to one if you wanted any device to work with…

Coinstar counting on growth of automated retail

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The company's kiosk lineup focuses on a new ways to automate the buying process.

TED Fellow's new AR tech pushes boundaries of virtual retail

February 28, 2013

Augmented reality applications that allow shoppers to "virtually" try on clothing are gaining steam in the retail space, but a recently released clip of "What…

Moscow Mall now using indoor mapping

February 25, 2013

Retailers at the Moscow Mall in Russia are utilizing indoor mapping and positioning to help shoppers navigate their way to the more than 5,000 shops in the…

NRF: Voice feedback tool from Saygent

February 21, 2013

At this year's NRF show, representatives from Saygent were demonstrating their new voice feedback tool, which aims to capture customer sentiment and feedback…

At NRF this year, tablets were everywhere

by James Bickers — Editor, Networld Alliance

Mobile in-store tech is the next big thing, if this year's exhibits were any indication.