HP tablet jacket turns device into POS

June 12, 2013

Hewlett Packard introduced a jacket for its ElitePad that transforms the tablet into a point-of-sale device, according to crn.com.

Retail trends in customer experience

by Gary Edwards — Chief Customer Officer, Emathica

With today’s consumers looking for more out of their retail experiences and actively seeking out opportunities to build relationships with the brands that…

Commentary: Breaking down silos with in-store mobility

Innovative retailers are creating a richer customer experience with mobile devices.

European provider of ESL tech turns to NFC

June 11, 2013

Identive Group Inc. today announced that Store Electronic Systems, France-based providers of electronic shelf labeling (ESL) systems for food and non-food…

Startup Ordoro launches multichannel synchronization for e-commerce

June 6, 2013

Ordoro, a company that helps retailers manage everything that happens after an order is placed on their website, today announced its latest offering …

Window shopping gets real with eBay's 'shoppable windows'

June 6, 2013

EBay Inc. is launching a solution for storefronts aimed at increasing a retailer's sales — and keeping the commerce flowing even after business hours.

National Retail Federation launches new website, jobs board

June 5, 2013

The National Retail Federation today announced the launch of its content-driven website, thisisretail.org, as well as Retail Jobs powered by NRF, a recruiting…

Steve Madden turns to MICROS to boost e-commerce presence

June 5, 2013

Information technology provider MICROS Systems has announced a partnership with footwear and accessories retailer Steve Madden to reinvigorate its e-commerce…

Sport Chek Retail Lab cultivates tech-heavy customer experience

by Christopher Hall

The Canadian sporting goods chain created an award-winning retail environment at its flagship in Toronto.

ShopKeep POS named a top private company

June 4, 2013

ShopKeep POS, an iPad POS provider to brick-and-mortar merchants, announced it has been named to the Red Herring Top 100 leading private companies in the U.S.

ShopperTrak acquires RapidBlue for in-depth analytics power

June 3, 2013

ShopperTrak, a company specializing in the analysis of retail foot traffic, announced today the acquisition of RapidBlue Solutions Oy, a European provider of…

The problem with big data

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

What are you doing about big data? That is a question making the rounds with retailers today. Or turned around it’s, “What am I supposed to do about big data?…

Apple stores to offer payleven's card readers

May 30, 2013

European mobile POS provider payleven will see its chip-and-PIN reading devices sold through Apple stores. The readers will sell for approximately £99 with a…

Why retailers must excel in the 4 Cs instead of just the 4 Ps

Marketing 101 classes are being rewritten … by consumers.

Carrefour Group implements location analytics

May 23, 2013

Technology provider Esri and its partner company Galigeo announced the implementation of an enterprise-wide marketing solution for the Carrefour Group, a…

IBM's Jeopardy-winning computer Watson now working on customer engagement

May 21, 2013

Two years after conquering Jeopardy, IBM's Watson is setting its sights on customer engagement.

Hellman's rolls out high-tech Recipe Cart (Video)

May 17, 2013

The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in…

Malaysian retailer TANGS goes live with Manthan analytics

May 16, 2013

Manthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics…

Update: Nordstrom ends test of shopper tracking

May 13, 2013

Following a report on CBS 11 in Dallas (and subsequent reporting through other websites) that Nordstrom was tracking shoppers' activity via smartphone data…

Cloud computing could offer bright future for retailers

May 13, 2013

With the growing popularity of mobile, social and e-commerce, traditional brick-and-mortar retailers are turning to the cloud to optimize the in-store…