UK mobile coupon company Eagle Eye secures funding

June 20, 2011

UK Mobile voucher company Eagle Eye Solutions has raised £1.5 million (US$2.4 million) in a round of funding led by Sir Terry Leahy, former CEO of UK retailer…

Study: UK online customer service needs improving

June 20, 2011

A new report from Eptica, a UK-based provider of customer interaction management software, surveyed the online customer service practices of 100 leading UK…

Taking search right to the shelf

by Doug Stephens — President, Retail Prophet Consulting

If you’ve ever searched for a product on your mobile device that you wanted to find and buy right away, you know what you mostly get back are a mix of results…

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Retailer videos find audience on YouTube

According to new research, 73 percent of U.S. retailers are making use of online video.

Digital signage & coupon kiosks aim for redbox-like ubiquity

by Christopher Hall — w, t

Coupon Express digital signage kiosks are gaining steam in their drive toward market penetration.

Geoscape to integrate new tool into its online marketing system

June 19, 2011

Geoscape International Inc., a business intelligence and analytics company, announced it has integrated Acxiom Corp.’s Personicx data and analysis tool into…

Canada gets its mobile POS

June 16, 2011

Payfirma Corp., a Canadian payment processor, has launched a mobile point of sale for the iPhone, iPod Touch and iPad that lets any business process credit…

Bluebird Soft Inc. unveils portable payment terminal at Retail Asia Expo

June 13, 2011

Bluebird Soft Inc., a provider of mobile computers, will unveil the new Pidion BPL-10 portable payment terminal at Retail Asia Expo in Hong Kong beginning…

Mobile Retail Monday: 'Create-A-Look' feature distinguishes PacSun iPhone App

Mobile Mondays is a weekly column on mobile apps by retail customer experience authority Mike Wittenstein. Each week, you’ll get a test drive of a leading…

Starbucks (finally!) releases an Android mobile payment app

Starbucks releases official mobile payment app for the Android

FurstPerson launches Web-based retail-hiring solution

June 12, 2011

FurstPerson Inc., a provider of on-demand, pre-employment assessments and talent management solutions for customer contact organizations, today introduced an…

Fashion retailer Donna Karan chooses QuickAssortment to create options for client preferences

June 9, 2011

The Donna Karan Company, the international fashion retailer, is implementing a new merchandise, store and assortment planning software solution.

New study finds retail stores slowly becoming more technologically savvy in-store

June 9, 2011

RSR Research's latest report, "The 21st Century Store: The Search for Relevance" finds that as stores fight to become more than just a showroom for online…

Google video unveils consumer smartphone usage trends

Survey-based data reveals how smartphones have changed the ways consumers search and shop.

Bailey Banks & Biddle revamps its web presence

June 7, 2011

Bailey Banks & Biddle, a jewelry retailer founded in 1832, has introduced a new multi-channel jewelry shopping experience with the launch of its new…

Fashion retailer Republic launches mobile site

June 7, 2011

U.K.-based Republic, a leading men's and women's multi-branded fashion retailer, announced today the launch of a mobile optimized website that creates a rich…

Research: Mobile is increasingly important in the multichannel mix

The number of U.K. consumers using a smartphone to shop has grown 13 percent in the last nine months.

Aeropostale selects NGC's supply chain management system

June 6, 2011

NGC has announced that Aeropostale, Inc. has selected NGC's supply-chain management software as the company's international supply chain management system. The…

Report: NFC payments to reach $50 billion by 2014

June 6, 2011

Juniper Research is predicting near field communication (NFC) payment transactions will reach nearly $50 billion globally by 2014. In a new report, the…