D2C fashion brand taps former Microsoft leader as chief

May 30, 2023

Shobitam, a D2C ethnic fashion brand, has hired on Raghu Sethuraman as chairman and CEO.

How ChatGPT will enhance retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

New advances in AI will soon shape every aspect of a customer’s experience as soon as they begin interacting with the Internet. Conversational will not replace…

Self-scan checkout playing role in shoplifting

May 26, 2023

Self-scan checkout has contributed to the rise in shoplifting and is causing supermarkets to scale back the technology, according to Marshoek, a Netherlands…

US retailers embracing advanced product imagery

May 26, 2023

When it comes to advanced product imagery U.S. brands and retailers are outdoing European counterparts.

The future of AI/AR in retail

There are several ways AI and AR will make a sizeable impact on the retail landscape.

Home goods retailer taps Bluecore to drive digital marketing

May 25, 2023

Lulu and Georgia, a home goods retailer, is deploying Bluecore's retail growth automation system to drive its digital marketing efforts and so far the results…

3 reasons to attend this year’s ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mark the date -- Sept. 11-13, 2023 -- to network with peers, learn about retail innovations and get a firsthand look at the latest technologies driving…

Google wings delivery to baseball game consumer

May 24, 2023

Google delivered a package to a baseball fan at Denver's Coors Field stadium to show off its Google Wing drone.

Swedish retailer tops Nedap for RFID strategy

May 23, 2023

Lindex, a Swedish fashion retailer, is teaming up with Nedap, an RFID provider, to deploy the Nedap iD Cloud to boost inventory accuracy.

Fashion retailer taps Stylitics for styling, product recommendations

May 23, 2023

Windsor LLC, a family-owned women's fashion retailer founded in 1937, is teaming up with Stylitics, an AI-powered digital merchandising platform, to launch…

9 tips for avoiding in-store Wi-Fi woes

by Tim Tang — Business Technologist, Hughes

Wi-Fi affects everything within a store, from customer experience to employee engagement. When Wi-Fi coverage is weak, customers may struggle to make mobile…

Fabletics deploys Salesfloor to drive customer satisfaction

May 22, 2023

In a quest to meet customers where and when they want to shop activewear brand Fabletics is deploying the Salesfloor customer engagement platform.

ShopRite, Fresh Grocer home to product sampling kiosks

May 22, 2023

Wakefern Food Corp., the nation's largest retailer-owned cooperative, is expanding its use of Freeosk's interactive multimedia sampling kiosks for turn-key…

Cantaloupe intros smart stores, self checkout kiosks

May 19, 2023

Cantaloupe Inc., a digital payments and software services company that provides end-to-end technology solutions to power self-service commerce, has introduced…

Circle K deploys ABB E-mobility fast EV chargers

May 19, 2023

Circle K, a convenience store chain, opened its latest EV charging site in Wytheville, Virginia, the first to be equipped with ABB E-mobility's U.S.

Woolworths, First Insight team on driving customer engagement

May 17, 2023

Woolworths, one of South Africa's biggest retailers, is teaming up with First Insight Inc., a retail tech platform provider, in a quest to drive customer…

Walmart automation leader joins GS1 US board of governors

May 16, 2023

Bala Prasanna, VP of store automation and innovation at Walmart, has been named to the GS1 US board of governors. The organization aims to drive adoption and…

Why AI in retail requires cause-and-effect reasoning

Today’s dynamic shopper environment means the retail industry needs a new approach to developing pricing and promotional strategies.

AREA15 leveraging data to boost customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the…

China supermarket chain deploys Telpo self-serve kiosks

May 12, 2023

Telpo, a China-based self-service kiosk manufacturer, has deployed its Telpo K7 kiosk in Aeon supermarkets throughout China, according to a press release.