Metaverse not too familiar among consumers

May 6, 2022

Nearly half of consumers surveyed have not yet heard the term "metaverse" and only 5% consider themselves enthusiastic users.

How digital kiosks are helping to relieve US labor shortage

Businesses, especially retail, are turning to kiosks to attract customers, rely less on employees during a nationwide labor shortage, and hopefully return…

Augmented reality to grow to $77B by 2030

May 5, 2022

Augmented reality will gain in adoption in the next several years with global enterprise AR revenues are set to grow from $1 billion in 2021 to $77 billion in…

Hanoi replacing public hawkers with vending machines

May 5, 2022

Residents and tourists in Hanoi will be able to buy snacks, beverages, crafts and souvenirs from vending machines in public places by 2025 under a recently…

Korea telecom, Deep Brain AI team on customer service kiosks

May 4, 2022

KT, South Korea's largest telecom company, has teamed with Deep Brain AI, an artificial intelligence provider, to introduce customer service kiosks that can…

Valens Company, Signifi Solutions team to deploy retail CBD kiosks

May 4, 2022

The Valens Company Inc., a manufacturer of cannabis products, has, through its wholly-owned subsidiary Green Roads Inc., teamed with Signifi Solutions…

Amazon's jump into DOOH will propel technology adoption

Retail giant Amazon plans to jump into the digital-out-of-home marketplace. Peter Bordes, from AI platform company Alfi, talks about how Amazon and other…

Startup integrates vending machines with delivery services

May 3, 2022

A Turin, Italy-based software company called VADO (Vending Automatic Delivery Operations) has introduced an e-commerce solution that allows vending machines to…

Prestop launches portable ‘semi-outdoor’ kiosk

May 3, 2022

Prestop, a Netherlands-based manufacturer of order and information kiosks, touch tables and other interactive solutions, has introduced a portable…

Carvana installs car vending machine in Houston

May 3, 2022

Carvana, an e-commerce platform for buying and selling used cars online, launched its newest car vending machine, located in Spring, Texas, a suburb of…

Why retailers need to step up digital investments in store

April 29, 2022

Shoppers are increasingly returning to physical retail stores, with 85% predicted to do more in-store shopping this year than last and are eager to buy in…

Home Depot CIO takes on customer experience technology role

April 28, 2022

As part of its quest to focus on customers Home Depot is moving its CIO into a newly-created role focused on customer experience technology.

ICX Association announces Elevate Awards finalists

by Morgan Petty — Executive Director, ICX Association

The ICX Association has announced finalists for the 2022 Elevate Awards. Winners will be honored during a special awards ceremony at the Interactive Customer…

UBS Arena boasts Amazon 'Just Walk Out' shopping

April 27, 2022

UBS Arena in Elmont, New York has become the first New York sports and entertainment venue to feature Amazon's Just Walk Out technology, according to a press…

Vending machine sells feminine health products at California school

April 27, 2022

Students at Torrey Pines High School in San Diego can get feminine health care products from a vending machine installed by a startup called Dotstash…

Safelite gets agile to drive customer engagement, satisfaction, memorable service

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Christina Pletnewski, VP of customer experience at Safelite Group, will share how the company is moving from a traditional CX approach to a more agile strategy…

Italian shoemaker taps Fluent tech to boost online, in-store experience

April 26, 2022

Santoni, a luxury Italian shoemaker, is deploying Fluent Commerce's order management system to boost the online and in-store customer experience.

5 Retail Digital Signage Trends for 2022

Digital signage is very dynamic, with new trends emerging each day. So, tag along to learn about five digital signage trends for 2022.

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JCPenney hits big ROI with targeted AI online approach

April 21, 2022

Retailer JCPenney is improving paid search conversions, reduced cart abandonment and the online customer experience with a more targeted approach using…

The Dominance of In-house Motherboard Production for POS System

A POS system manufacturer with its own design boards and production capabilities can have so many benefits for your business. That’s why Clientron stands out…