Whole Foods Market in California launches cashierless checkout

March 21, 2022

The new Whole Foods Market in Sherman Oaks, California features Amazon's "Just Walk Out" technology, the second Whole Foods Market in the country to allow…

Pilot travel center $1B upgrade features checkout kiosks

March 18, 2022

The Pilot travel center upgrade includes self checkout kiosks. Pilot Company, a travel center operator, launched a $1 billion initiative today that…

Selecta Group debuts automated store in Belgium

March 18, 2022

Selecta Group, the Switzerland-based route service provider of convenience services, is launching its next generation of food tech solutions in Europe — a…

Alfi report says retailers will invest more in QR codes

March 18, 2022

The advertising industry's adoption of digital technologies, such as QR codes, has ushered in strategies experts believe will become vital in connecting with…

SOC 2 Type 2 Certification Confirms Burroughs as a Trusted Services & Integration Leader

Burroughs, Inc., North America’s largest independent services partner for the full lifecycle management of cash automation, self-service, IoT, and related…

Signage market to hit $63.3B by 2031

March 17, 2022

The global signage market should see a CAGR of 6.3% between 2022 and 2031, reaching $63.3 billion by 2031, according to a study by Future Market Insights.

Walmart has big, big hiring plans

March 16, 2022

Walmart aims to hire thousands of technologists and expand locations, according to a blog post authored by Suresh Kumar, EVP, CTO and chief development officer.

Walmart debuts clothing model feature for app, online customer

March 15, 2022

Walmart is rolling out a "Choose My Model" feature to app and online users that lets customers attain a sense of how a clothing purchase will look on them.

How improved CX is key to maintaining customer loyalty as customers move online

by Michael Scharff

The rise of digital channels further changes the way consumers spend their time and money. E-commerce is here to stay, and according to eMarketer, following a…

Circle K is loving the Bitcoin ATM

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The consumer's embrace of self service has dovetailed with the rising popularity of cryptocurrency, as evidenced by Circle K's crypto ATM rollout over the past…

A big year ahead for mobile augmented reality

March 10, 2022

A good majority of consumers, 76%, have experienced augmented reality and that could mean 2022 will be the year of mobile AR, according to a Camera IQ report…

Airlines debuts bag drop shortcut

March 8, 2022

United Airlines Inc. has introduced a bag drop shortcut to allow customers to skip the line, check their bag in a minute or less and get to their flight…

Vitamin Shoppe COO offers insight on driving innovation ahead of ICXA summit keynote

Andrew Laudato, EVP and COO for The Vitamin Shoppe, will give the opening keynote at the upcoming Interactive Customer Experience Summit, hosted by the ICX…

Robotic delivery firm launches remote controlled vending machines on wheels

March 7, 2022

Tortoise, a Mountain View, California-based robotic delivery provider, has introduced a vehicle that carries vending machines to serve consumers at events…

Vivino and Tuft & Needle share 3 winning strategies to level up customer service in retail

Great service can increase customer loyalty, net promoter score (NPS), customer satisfaction (CSAT), and profitability. But what steps can brands take to…

Circle K embraces crypto ATMs to ride cryptocurrency’s rising popularity

Circle K has installed more than 700 crypto ATMs since partnering with Bitcoin Depot in 2020, offering a new customer convenience as interest in cryptocurrency…

Aramark, Zippin team on checkout free stores

March 3, 2022

Aramark Corp. has teamed with Zippin, a provider of checkout-free technology, to open the second Zippin-powered store in Houston's NRG Stadium, according to a…

‘AI Clerk’ engages with customers in unattended 7-Eleven kiosk

March 2, 2022

Customers may now engage in live conversations with an artificial intelligence clerk in Korea's first unmanned 7-Eleven convenience store inside the Lotte…

5 technologies that will define brick and mortar in 2022

by Bobby Marhamat — CEO, Raydiant

Five technologies are primed to enhance brick and mortar experiences in 2022. Can you guess what they are?

Retail trends: Crypto, micro-fulfillment, the Edge and labor optimization

Everyone knows 2021 was a challenging year, but with challenge comes opportunity. Retail technology veteran David Wilkinson shares his insights on what attuned…