Al Meera taps Zippin for check-out free Middle East stores

August 30, 2022

The Al Meera Consumer Goods Company is partnering with Zippin to deploy Zippin's multimodal artificial intelligence solution in Qatar locations that have yet…

Automation costs, complexity hindering CX programs

August 30, 2022

The inability to connect the dots behind the scenes between customer service chatbots, human customer service agents and data sources is producing less than…

Retailers deploy NewStore mobile POS

August 26, 2022

The Mackage and SOIA & KYO retail stores are deploying NewStore's mobile POS and OMS to boost inventory management and store fulfillment and create an…

Autonomous mobile robots gaining traction

August 26, 2022

Autonomous mobile robots are gaining traction in a wide range of industrial operations applications given the opportunity for higher efficiencies and lower…

Holiday season CX checklist: Is your network up to par?

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Yes it's August but the holiday season is just months away which means it's time retailers made sure networks and technology needs are up to par for the…

Drone delivery: Consumers want it, retailers making it happen

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…

NY arena pioneers Amazon’s ‘On The Fly’ automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Guests can insert their credit cards at the entry gates. Once inside, anything they take off the shelf is automatically added to their virtual cart. They are…

Cannabis dispensary partners with IDScan.net for ID verification

August 19, 2022

Planet 13, a multi-state cannabis company, is leveraging IDScan.net solutions to maintain security and compliance in the cannabis retail industry, according to…

Amazon acquiring iRobot for $1.7B

August 17, 2022

Amazon is buying iRobot, the maker of the Roomba vacuum as well as other cleaning products and machines.

Tomra debuts smallest reverse vending machine for container recycling

August 16, 2022

Tomra Systems, a Norway-based provider of reverse vending machines for recycling containers, has introduced Tomra M1, its smallest reverse vending machine that…

Aisle 24 cashierless grocery chain expanding in Toronto

August 16, 2022

Aisle 24, a fully-automated, 24/7 cashierless grocery chain based in Toronto, has installed its solution in a location that includes surveillance coverage…

Fresh Market hits benchmark in video-driven digital transformation

August 15, 2022

Specialty grocer The Fresh Market is celebrating 365 days of total watch time for its livestream and short-form shoppable video content created with Firework.

Glossier celebrates 6th store opening in national expansion effort

August 12, 2022

Glossier is back in Atlanta's Ponce City Market, opening its sixth store as part of a national expansion.

Convenience store launches EV powered store on wheels

August 12, 2022

FamilyMart, a Taiwan convenience store chain, has launched a convenience store on an electric vehicle that offers self checkout, according to a Taiwan News…

Delivering a flawless in-store customer experience

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Find out why adopting item-level RFID technology ensures customer service is elevated to new levels.

Amazon, Walmart, Sephora, Lululemon, Nike, Wayfair on innovative brands list

August 11, 2022

A healthy number of consumer goods brands made this year's Most Innovative Brands list created by a survey conducted by Brand Keys, Inc.

Walmart tests robotic delivery vending machine

August 10, 2022

Walmart is testing a robotic delivery vending machine from Tortoise, a Silicon Valley startup, according to a Business Insider report.

The challenges of new technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Deploying technology brings a host of challenges, from what to invest in and how to get staff to embrace the new tools.

How to get the most out of digital screens in retail windows

Avtar Singh, founding director of Digital Media Systems, has spent more than 30 years in the tech industry. Singh provides tips on how retailers can get the…

How GameStop Italy is boosting customer experience, store operations, communication

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

GameStop Italy is following in the footsteps of GameStop U.S. in driving better customer experiences, as well as improved store communications and operational…