Smarter checkout for smarter customers

Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.

Defining metaverse in the retail realm

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

One of the top buzzwords in retail today, if not the top, is metaverse — the emerging virtual customer experience. Retailers are moving into the new dimension…

Amazon rolling out electric delivery vehicles

July 26, 2022

Amazon has begun deploying Rivian electric vehicles for delivery this week in more than a dozen cities, including Chicago, Dallas, Seattle and Baltimore.

10 buzzwords every retailer CX leader should know

by Susan Jeffers — CEO, XY Retail

In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.

Georgia mall deploys CBD vending machine

July 21, 2022

Genesis Boutique & CBD, a provider of CBD products, has teamed with Green Box Robotics, a manufacturer of a CBD vending machine, to install a CBD at the…

Sephora taps commercetools for digital ecosystem

July 21, 2022

Beauty retailer Sephora is tapping commercetools, a digital commerce platform, to drive its digital architecture growth via microservices-based, API-first…

Diebold Nixdorf exec to exit under cost cutting initiative

July 19, 2022

The departure of Ulrich Näher, Diebold Nixdorf Inc.'s chief commercial officer, is part of a shift to a leaner business model, a spokesperson for the company…

Amazon upgrades Dash Cart for select Whole Foods Market stores

July 19, 2022

Amazon has upgraded its Dash Cart, which allows customers to scan a QR code to check out and exit through a Dash Cart lane, at select Whole Foods stores…

Home Depot goes to the edge to drive seamless customer, associate experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest home improvement retailer is tapping the Aruba Edge Services Platform, via Hewlett Packard Enterprise's GreenLake, for a full network…

Metaverse Standards Forum aims for open interoperability

July 18, 2022

Over two dozen companies, including retailers Wayfair and Ikea, are part of the Metaverse Standards Forum, a group aimed at the development of open standards…

Hugo Boss taps Nedap tech to boost customer experience

July 15, 2022

Global retailer Hugo Boss is deploying the Nedap iD Cloud platform to gain deeper and clearer supply chain visibility, boost merchandise availability and…

UK retailer teams with Fujifilm on greeting card printing kiosk

July 15, 2022

Scribbler, a U.K. chain of greeting card stores, has teamed up with Fujifilm, a Tokyo based photography technology provider, to offer an instant greetings card…

Fashion retailer Guess deploys digital twins tech to drive brand consistency

July 15, 2022

Fashion brand and retailer Guess has deployed Matterport Inc. technology and is seeing a 200% boost in employee productivity and a 30% drop in travel costs.

Circle K taps Visual Art for digital signage upgrade

July 14, 2022

Circle K, a gas and convenience store chain in Norway, will upgrade to digital menu boards, provided by Visual Art, at all its 86 stations, according to a…

Enrich the User Experience with Innovative Design - Easy Access M.2 SSD

A POS system not only simplifies the transaction process, but also helps you manage inventory and analyze sales trends, so it stores a huge amount of data such…

Cotton On Group taps Lexer to boost customer experience

July 13, 2022

Cotton on Group, a company of fashion and lifestyle retailers, is tapping customer data experience platform Lexer to boost the customer experience strategy for…

Redbox, Lightbox team on digital video grocery network

July 12, 2022

Lightbox, a provider digital out-of-home video, has expanded its retail media network to include grocery stores nationwide, according to a press release.

Robots delivering adult content headsets to Vegas guests

July 12, 2022

A virtual reality company and several Las Vegas hotels are reportedly teaming up on a unique delivery approach for guests ordering up virtual adult content.

Metaverse Group, Emperia collaborate on VR fashion experiences

July 11, 2022

Metaverse Group is partnering with virtual reality company Emperia to create VR experiences in virtual storefronts for fashion brands in the Metaverse.

CVS creates top leadership role to drive tech strategy

July 8, 2022

Tilak Mandadi has been hired for a newly-created executive leadership role at CVS Health Corp. that aims to integrate the company's technology strategy.