The evolution of c-stores: How 3rd party apps are adapting to changing customer needs

by Brian Jefferson — SVP & GM Payments and Loyalty, PDI Marketing Cloud Solutions, PDI Software

By providing concise messaging around engagement, c-stores can enable customers to act on their own so that clerks can focus on checkout.

UK to test biometric age verification

February 1, 2022

Innovative Technology Ltd., a provider of biometric solutions to estimate age, will participate in a U.K. government program piloting age verification…

7 Key Components of a Successful Digital Signage Program

A quick reference guide to create and maintain a successful digital signage program.

Visa warns retailers about ‘cashless ATMs’

January 28, 2022

Visa recently sent a memo to acquirers that it prohibits a scheme known as "cashless ATMs" whereby point-of-sale purchases are miscoded as ATM cash…

Japanese retailers add vending machines during pandemic

January 27, 2022

Frozen food and flower retailers are installing vending machines during the coronavirus pandemic, according to a report in thenewsmotion.com.

Yes, Walmart is embracing crypto, NFTs and the metaverse

January 26, 2022

Walmart has filed trademarks that indicate it aims to create and sell virtual goods as well as develop a virtual currency and non-fungible tokens called NFTs.

Amazon launching brick-and-mortar clothing store

January 26, 2022

Amazon will open its first ever physical clothing store, called Amazon Style, sometime in 2022.

Why retailers should embrace digital platforms for success in 2022

As we dive headlong into 2022, retailers continue to search for technology to reach consumers. But, where does that leave small retailers? While many lack the…

Fetch Rewards taps David Sommer as chief customer leader

January 25, 2022

Consumer rewards company Fetch Rewards has named David Sommer as the company's first chief customer officer.

Ralph Lauren going virtual to reach young shoppers

January 25, 2022

Ralph Lauren is embracing virtual and the metaverse in a quest to reach and attract the younger consumer.

UK co-op deploys Diebold Nixdorf self-service solution in 80 stores

January 24, 2022

East of England Co-operative Society, a consumer cooperative in the U.K. with 122 stores, has deployed more than 180 Diebold Nixdorf DN Series Easy eXpress…

Vera Bradley taps Impact Analytics for optimized decision making

January 24, 2022

American lifestyle brand Vera Bradley is partnering with Impact Analytics on a unified retail planning platform that will optimize decision making from…

5 Trending Topics at NRF 2022

Read this recap on NRF 2022 and discover the trending topics that will shape the contact center of the future.

A retail/hospitality challenge: Serving ‘digital natives’

January 21, 2022

Two experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.

Convenience store goes unattended with vending machines

January 21, 2022

A convenience store in Newcastle, U.K. now consists of several vending machines offering a variety of products such as snacks, beverages, tissues, playing…

Retailer teams with AiFi on unattended stores

January 21, 2022

Żabka Group, a retailer based in Poznan, Poland, operates the largest chain of autonomous stores in Europe after launching 25 AI-powered stores in partnership…

Transit system deploys Shoppers Drug Mart vending machines

January 20, 2022

Metrolinx, the Ontario, Canada transit system, has installed Shoppers Drug Mart vending machines at select GO transportation stations, according to a press…

OnQ expands touchless display features for retail market

January 19, 2022

OnQ, a manufacturer of retail displays, has expanded its Converge platform to deliver touchless interactive experiences in the store, according to a company…

Grocery TV adds 4,000 POS displays to network

January 19, 2022

Grocery TV, a digital advertising network, has added 4,000 point-of-sale displays to its network by partnering with retail wholesaler Wakefern Food…

March 25th Deadline for Elevate ICX Award Submissions

January 18, 2022

The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards.