How the convenience industry is harnessing data science

by Dafna Gabel — Vice President, Insights, PDI Software

Data science is helping c-stores succeed from inventory to employees.

Where physical and digital intersect

Phygital, the combination of digital products and services to deliver physical products or services, took center stage during a panel session at the…

Vending machines offer edible insects

February 2, 2022

Residents of Sapporo, Japan can buy edible insects from vending machines specializing in items difficult to find in supermarkets, according to a report in the…

Georgia market taps UST to deploy hybrid autonomous supermarket with robotic delivery

February 2, 2022

Nourish + Bloom Market in Fayetteville, Georgia, an African American owned grocery store, has partnered with UST, a digital transformation solutions provider…

DOOH: A big opportunity for unattended retail still waiting to happen

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts gave an overview on the emerging digital-out-of-home advertising opportunity during the Self-Serve Innovation Summit.

Asia fashion retailer taps Algonomy to personalize shopping experience

February 1, 2022

An Asia-based fashion retailer, Aditya Birla Fashion and Retail Ltd, known as ABFRL, is deploying Algonomy's hyper-personalization technology to provide a…

The evolution of c-stores: How 3rd party apps are adapting to changing customer needs

by Brian Jefferson — SVP & GM Payments and Loyalty, PDI Marketing Cloud Solutions, PDI Software

By providing concise messaging around engagement, c-stores can enable customers to act on their own so that clerks can focus on checkout.

UK to test biometric age verification

February 1, 2022

Innovative Technology Ltd., a provider of biometric solutions to estimate age, will participate in a U.K. government program piloting age verification…

7 Key Components of a Successful Digital Signage Program

A quick reference guide to create and maintain a successful digital signage program.

Visa warns retailers about ‘cashless ATMs’

January 28, 2022

Visa recently sent a memo to acquirers that it prohibits a scheme known as "cashless ATMs" whereby point-of-sale purchases are miscoded as ATM cash…

Japanese retailers add vending machines during pandemic

January 27, 2022

Frozen food and flower retailers are installing vending machines during the coronavirus pandemic, according to a report in thenewsmotion.com.

Yes, Walmart is embracing crypto, NFTs and the metaverse

January 26, 2022

Walmart has filed trademarks that indicate it aims to create and sell virtual goods as well as develop a virtual currency and non-fungible tokens called NFTs.

Amazon launching brick-and-mortar clothing store

January 26, 2022

Amazon will open its first ever physical clothing store, called Amazon Style, sometime in 2022.

Why retailers should embrace digital platforms for success in 2022

As we dive headlong into 2022, retailers continue to search for technology to reach consumers. But, where does that leave small retailers? While many lack the…

Fetch Rewards taps David Sommer as chief customer leader

January 25, 2022

Consumer rewards company Fetch Rewards has named David Sommer as the company's first chief customer officer.

Ralph Lauren going virtual to reach young shoppers

January 25, 2022

Ralph Lauren is embracing virtual and the metaverse in a quest to reach and attract the younger consumer.

UK co-op deploys Diebold Nixdorf self-service solution in 80 stores

January 24, 2022

East of England Co-operative Society, a consumer cooperative in the U.K. with 122 stores, has deployed more than 180 Diebold Nixdorf DN Series Easy eXpress…

Vera Bradley taps Impact Analytics for optimized decision making

January 24, 2022

American lifestyle brand Vera Bradley is partnering with Impact Analytics on a unified retail planning platform that will optimize decision making from…

5 Trending Topics at NRF 2022

Read this recap on NRF 2022 and discover the trending topics that will shape the contact center of the future.

A retail/hospitality challenge: Serving ‘digital natives’

January 21, 2022

Two experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.