AI adoption growing but growth may be too fast, reveals survey

March 11, 2021

One good thing about the pandemic is that artificial intelligence adoption is accelerating, but a KPMG study states the growth may be too fast.

Retailers embracing AI to boost data-driven strategies

March 10, 2021

HomeTown Pharmacy, Pyramid Foods and Carlie C's IGA are three retailers deploying AI technology to boost data-driven decision making across merchandising…

3 top customer experience trends every retailer should know about

by Lara Kleinert

Lara Kleinert, VP, business development, at HGS shares three top trends retailers should be embracing and jumping on board with given the new normal in retail…

Amazon opens cashierless London supermarket

March 9, 2021

Amazon has gone across the Pond and launched a cashierless supermarket in London, its first outside fo the U.S.

Home improvement retailer deploys Zebra, Reflexis tech to optimize ominichannel experience

March 9, 2021

Mitre 10, New Zealand's biggest home improvement retailer, is deploying Zebra Technologies' Reflexis Systems technology to optimize omnichannel customer…

Wayfair taps IVM ‘smart vault’ for scanner tracking

March 5, 2021

IVM Inc., a supplier of industrial dispensing systems, is helping Wayfair, an e-commerce home products retailer, keep track of scanners its employees are using…

Digital signage market to reach $27.8B by 2026

March 5, 2021

The digital signage market will grow from $16.3 billion to $27.8 billion by 2026, according to a report by MarketsandMarkets. The market will also grow at a…

How to boost sales with visual merchandising techniques

by Ray Ko

Ray Ko, senior e-commerce manager at ShopPOPDisplays, advises retailers seeking to design visual merchandising that successfully boosts sales to begin by…

Walmart Canada to introduce outdoor pickup kiosks for online orders

March 4, 2021

Walmart Canada plans to introduce automated kiosks for picking up online grocery orders, according to the company's website.

Proximity sensors market to reach $6B by 2028

March 4, 2021

The proximity sensors market will grow from $3.68 billion in 2020 to $6.41 billion by 2028, according to a report by Verified Market Research.

The Ecosystem of Payment & Transaction Technology

No matter the scale of your payment and transaction solution footprint or the original equipment manufacturers (OEMs) behind your equipment, Burroughs knows…

Presented by Burroughs, Inc.

Bed Bath & Beyond taps Oracle for better customer service, greater efficiency

March 3, 2021

Bed Bath & Beyond Inc. is tapping Oracle to serve as its enterprise resourcing planning provider, and deploying Oracle Cloud to replace the brand's legacy…

As 3D and AR shopping goes mainstream, new technical standards can boost ROI

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains the high return on investment and benefits for retailers deploying 3D and AR tools in accordance with…

Why location data is critical for consumers and retailers

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy for CPG & Retail, Stibo Systems, explains why why location data is so important in 2021 and why managing it…

Serving a Better Life.

NEXCOM neXService Series of self-service kiosks bring accuracy, intelligence and speed to a better user experience for shopping, building entry, gate access…

Philly airport piloting robotic food delivery

February 25, 2021

The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

Acme Tools deploys Carousel Digital Signage

February 23, 2021

Acme Tools, a tool retailer with 10 locations in Iowa, Minnesota and North Dakota, has deployed Carousel Digital Signage at six of its 10 stores and at its…

Navori Labs debuts AI marketing analytics software for retailers, DOOH advertisers

February 23, 2021

Digital signage software provider Navori Labs has released Aquaji, an AI-computer vision software platform focused on marketing analytics for the retailer and…

Grocery warehouse taps Symphony RetailAI for greater supply, distribution efficiency

February 22, 2021

Smart & Final, a grocery warehouse store, is deploying Symphony RetailAI's vendor portal and upgrading to the latest version of the vendor's warehouse…