Automation and the retail customer experience

by Roy Castleman

Roy Castleman, founder and managing director of EC-MSP Ltd., shares insight on automation and how it's impacting retail today and what's to come in the future.

Health retailer taps e-Spirit for engaging content, personalization strategy

February 9, 2021

GNC Holidings Inc., a health and wellness product retailer, is deploying the FirstSpirit Digital Experience Platform from e-Spirit for a more engaging online…

Gap, Giant Eagle tap Oracle tech to boost merchandising strategy

February 9, 2021

Gap, Giant Eagle, Mr Price and Poundland are among the retailers revamping merchandising strategies with Oracle's Retail Merchandising Cloud Service, according…

7 technological advancements in the retail industry to make you say wow

by Benedict Clark

Benedict Clark, a content editor at Acquire, shares insight on the seven technology advancements driving retail's phygital future.

B&H, Faytech team on digital touchscreen partnership

February 4, 2021

B&H Photo Video and Faytech NA are teaming up to offer Faytech brand digital touchscreens for displays and PC monitors on the B&H website.

How to monetize DOOH advertising with self-service devices

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…

4 retail strategies for an uncertain future and the technologies to support them

by Christian Nascimento — Vice President, Product Management, Strategy, Comcast Business

Comcast Business VP of product management and strategy Christian Nascimento offers up four strategies for retailers striving to meet and exceed consumer needs…

How retailers can optimize the cloud strategy to boost profit

by Eric Troyer

Eric Troyer, CMO at Megaport, explaisn why retailers, given all the industry disruption, need to leverage a multicloud infrastructure over software-defined…

Mobile Apps Extend Convenience of Bill Payment Kiosks to More Customers

While bill pay kiosks have grown in popularity – both by deployers and users – utilities want additional ways to ensure more on-time payments and to enhance…

How automation can help retailers digitally transform in the new year

Venu Kannan, global vice president, Domain and Applications Practice, UiPath, maps out reasons why retailers should be seriously considering automation to meet…

Clientron Falcon600 - The Key to Kingly Kiosks

Clientron's Falcon600 embedded system simplifies kiosk and POS integration while improving reliability and minimizing downtime. A set of features…

PayComplete launches as independent fintech platform

January 28, 2021

PayComplete, which originated as a software, hardware and services provider for self-serve transactions and employee assisted payment, is now an independent…

Ampol Australia taps Coates Group for store signage, rebrand strategy

January 28, 2021

Ampol Australia, a fuel and convenience store company, is tapping Coates Group as its signage provider for a rebrand strategy across 1,900 Australian locations.

Virocom taps Sierra Wireless to enable smart lockers

January 28, 2021

Virocom, a provider of IT management services, has selected the Sierra Wireless AirLink end-to-end networking solution to enable smart locker applications…

How retailers can win big by embracing the digital consumer

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, a partner and CMO with Chief Outsiders, explains why retailers, from marketing to merchandising to delivery and customer service, must meet…

How EV plug-ins will change the c-store experience

by Dawn Desai

Dawn Desai, SVP and general manager, marketing cloud solutions at PDI, shares insight on how a technology adoption will give convenience stores an opportunity…

How to drive ROI with omnichannel kiosk, signage strategy

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Panelists during a talk at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.

Why great retail customer experience needs great IT

by Roy Castleman

Roy Castleman, founder and managing director of EC-MSP Ltd., a London-based IT support organization, shares insight on the role of information technology in…

Diebold Nixdorf introduces modular, open, self-service solutions

January 26, 2021

Diebold Nixdorf has launched the Series Easy, a family of self-service solutions created to improve store efficiency, enhance consumers' shopping experience…

2 must-haves for building a robust customer experience in 2021

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., shares why the new year is when retailers should reflect on the 2020 learnings and that…