How QSR’s benefit from Givex’s unified hospitality operating system

Givex’s Richard Bernans talks about their fully integrated and interoperable solutions for restaurants that include point-of-sale, self-ordering kiosks and…

Givex kiosk helps restaurants improve operational efficiency and customer experience

Richard Bernans, managing director at Givex, demonstrates the company’s enterprise kiosk solutions for restaurant operators.

Signifi's Michael Harrison talks with Retail Customer Experience Editor, Judy Mottl

Michael Harrison, vice president of strategic accounts and a managing partner with Signifi Solutions, spoke with Judy Mottl, editor of Retail Customer…

ICX intros ICX, BCX Advisory Council

Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive…

Windstream’s cloud-based suite enables retailers to meet today’s customers’ needs

Today’s customer is highly connected and expects to be able to click and collect, do curbside pickup and have an immersive in-store experience.

The ‘Store of the Future’ has already arrived, says Appetize exec

Tools like cloud technology and microservices are now necessary, while 5G will bring exponential growth to device connectivity and allow a more media rich…

Video: A look at 2019 ICX Summit/CONNECT: The Mobile CX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

This year's ICX Summit/CONNECT: The Mobile CX Summit event, held in Dallas, Texas, drew hundreds of retailers and brand leaders seeking expert insight, advice…

Chief Strategy Officer discusses present and future of KIOSK Information Systems

Hans Peter Nudling, the recently appointed Chief Strategy Officer for the Posiflex Group, discusses the strategic direction of Posiflex since acquiring KIOSK…

Introducing the Audrey POS Solution

PartnerTech introduces an all-in-one POS Solution, the Audrey A5.

Givex Brazil offers cloud-based interaction for retail customers

Givex Brazil offers cloud-based interaction for retail customers

BookingBug introduces new workforce experience platform

Karim Iskandar, EVP of Global Sales for BookingBug, introduces a new workforce experience to the BookingBug platform for enterprise retailers and financial…

Bitstop introduces Bitcoin ATM

Andrew Barnard, Co-founder of BITSTOP demos the Bitcoin ATM.

Two Events. One Goal. Elevate the Customer Experience

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the…

Retail leaders share insights about mobile trends

Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their…

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the…

Storytelling is key to boosting customer experience and profit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX…

How do you get the right data at the right time?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of…

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the…

How Kroger Co. is growing the business

Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent…