Expert on Millennials shares tips on how to reach them

Expert on Millennials shares tips on how to reach them

Jeff Fromm, executive VP at Barkley in Kansas City, and co-Author of "Marketing To Millennials: Reach The Largest and Most Influential Generation of Consumers Ever," spoke with FastCasual.com Editor Cherryh Butler in NYC at the NRF's Big Show. Fromm, who...

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

Sponsored by: Mood Media

NRF: Motorola's MP6000 bioptic imaging checkout

NRF: Motorola's MP6000 bioptic imaging checkout

At this year's NRF show, representatives from Motorola were on hand to demonstrate the company's new multi-plane bioptic imager, the MP6000 scanner. According to Motorola, the scanner works at extremely high speed and accuracy rates, and works with damaged barcodes, as well as barcodes on plastic loyalty cards or a mobile phone screen.

NRF 2013: Honeywell Sled Devices

NRF 2013: Honeywell Sled Devices

Steven Lane from Honeywell Scanning and Mobility shows off sled devices for Apple products that create a mobile POS for retailers.

NRF: Microsoft Dynamics mobile POS

NRF: Microsoft Dynamics mobile POS

At this year's NRF show, the team from Microsoft demonstrated its tablet-based POS system, which contains added features like customer purchase history, birthday information and wish lists.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

Direct Source unveils Hardware-as-a-Service

Direct Source unveils Hardware-as-a-Service

With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their devices could be obsolete. Direct Source has unveiled a Hardware-as-a-Service plan that allows operators to deploy devices,...

Earthlink VP talks PCI compliance at NRF 2013

Earthlink VP talks PCI compliance at NRF 2013

Earthlink's VP of MPLS Network Solutions Greg Griffiths discusses the company's new solutions for PCI compliance and its new service level agreement.

NRF: Mobile assisted selling from Zebra

NRF: Mobile assisted selling from Zebra

At this year's NRF show, Zebra Technologies demonstrated its new in-store technology that uses tablets for an assisted shopping and checkout experience.

FreeMonee: The Power of the Gift

FreeMonee: The Power of the Gift

FreeMonee: The Power of the Gift

NRF 2013: HP Concierge

NRF 2013: HP Concierge

Andy Bowden, the strategic marketing manager at HP, shows off the ADA compliant concierge kiosk at their booth at NRF. 

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

NRF: Foresee talks about the importance of multichannel

NRF: Foresee talks about the importance of multichannel

At this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a holiday shopping research study.

Mobile printer helps with line busting

Mobile printer helps with line busting

Star's Jon Levin explains to Cherryh Butler, editor of fastcasual.com, how its new series of mobile printers can help retail and restaurant staff quickly checkout or serve customers.

NRF: Voice feedback tool from Saygent

NRF: Voice feedback tool from Saygent

At this year's NRF show, representatives from Saygent were demonstrating their new voice feedback tool, which aims to capture customer sentiment and feedback while they're still in the store.

Why LG OLED?

LG OLED commercial displays give businesses amazing new ways to elevate their brands and engage their customers—thanks to unique shape-shifting form factors, a wide viewing angle and dual-sided messaging capabilities that grab attention coming and going.

Sponsored by: LG Electronics USA, Inc.

Wincor Nixdorf 'Always Open' Self-Checkout

Wincor Nixdorf 'Always Open' Self-Checkout

Wincor Nixdorf showcased its ADA-complient self-checkout solution at the recent NRF BIG Show in New York City.

Intel demos gamified interactive Pepsi vending machine

Intel demos gamified interactive Pepsi vending machine

Intel's Ravi Sirigineedi shows off the interactive digital signage and retail concept at this year's NRF BIG Show. The machine allows consumers to both buy sodas and play video games for gifts.

NRF: Intel demonstrates smart shelves for retail

NRF: Intel demonstrates smart shelves for retail

At NRF 2013, Intel's senior principal engineer Mary Murphy-Hoye demonstrates the company's latest smart-shelf technology.

NRF 2013: Intel's Guess that Spice

NRF 2013: Intel's Guess that Spice

Intel's Guess that Spice, an interactive experience educating customers about the scent and flavor properties found in McCormick's array of spices, combines touchscreen digital technology with sensory triggers.

Chipotle's Jessica Harrison talks Fast Casual Summit

Chipotle's Jessica Harrison talks Fast Casual Summit

Jessica Harrison, marketing programs director for Chipotle Mexican Grill, gives her impressions of the Fast Casual Executive Summit.

Dennis Perkins on leadership lessons from Shackleton

Dennis Perkins on leadership lessons from Shackleton

At the 2012 Retail Customer Experience Executive Summit, keynote speaker Dennis Perkins discussed the Shackleton expedition of 1901, and what retail leaders can learn from it.

CETW 12: NCR SelfServ 85 Slimline

CETW 12: NCR SelfServ 85 Slimline

NCR's Monica Hatchem demos the latest retail solution, the SelfServ 85 Slimline. The ADA-compliant kiosk features a 32-inch multitouch screen, as well as an integrated card reader, printer and scanner. It has various retail applications, such as use in Endless Aisle. 

Parabit shows off virtual concierge

Parabit shows off virtual concierge

Parabit's Joanna Pawlowska talks about her company's virtual concierge, a digital signage kiosks intended for hospitality and retail deployments, at this year's fall Customer Engagement Technology World show in New York City.

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