Free webinar: Using product data to build strong customer relationships

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A webinar on Dec. 2, 2020, at RetailCustomerExperience.com and sponsored by Blustream Corporation will detail how retailers can leverage product-owner…

Visa shares how retailers can stop fraud from hurting the business

by Pat Shea — Editor, NetworldMedia

With holidays right around the corner, retailers are trying to capture customer spend earlier than Black Friday. Mike Lemberger, senior vice president and…

The pandemic and cash use: What are the facts?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Data from the Federal Reserve indicates consumers have a lot of cash on their hands as a result of the pandemic. Most have used cash while paying in person…

Visa aims to curtail fraud for merchants, consumers

by Pat Shea — Editor, NetworldMedia

Fraud is a challenge retailers and consumers regularly battle. Mike Lemberger, senior vice president and regional risk officer for Visa, North America…

Amazon Prime Day 2020 a huge boon for SMB retailers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…

Goodwill powers COVID-19 employee engagement with digital signage

by Bradley Cooper — Editor, Connect Media

COVID-19 has made it very difficult for businesses to return to some form of normalcy, especially on the employee front. Goodwill Southern Rivers in Columbus…

How to navigate the legal side of touchless technology

by Bradley Cooper — Editor, Connect Media

Many retailers are embracing touchless technology, but they may run into legal issues related to privacy if they don't cover their bases. Attorney Brian…

Live webinar: Dealing with COVID-19 and the digital transformation of retail brands

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…

The new way to drive customer traffic and engagement: Virtual prepaid incentives

by Pat Shea — Editor, NetworldMedia

Fintech, daVinci Payments, has introduced the industry’s first loyalty and acquisition engine, the Payment Accelerator, that can boost customer engagement…

Kings Island reopens with digital signage

by Bradley Cooper — Editor, Connect Media

When the amusement park, Kings Island, made plans to reopen, it needed a solution that could deliver messages on safety, procedures and social distancing…

Hair care specialists tap e-commerce/self-service retail synergy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…

NetSuite apparel leader talks COVID-19 impact, the need for a multi-channel retail approach

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Craig Harris, segment leader and industry principal for apparel, footwear and accessories at the cloud-based business management solutions provider, offers up…

Traditional vs. frictionless payments: Will customers trade security for convenience?

by Pat Shea — Editor, Networld Media

Since the start of the COVID-19 pandemic, many consumers, especially those who never shopped online before, turned to online payments out of necessity for…

QR codes get a new life as COVID-19 recovery spurs contactless payments

by David Jones — Editor, Networld Media Group

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian…

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

How self-service helps a healing products retailer weather COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the company was initially interested in self-service technology to improve customer convenience, the COVID-19 outbreak has demonstrated how important…

Capgemini digital retail leader shares dos, don'ts and workforce management tips

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…

Making sure your coupons deliver by leveraging mobile marketing

by Dan Slavin — CEO, CodeBroker

Dan Slavin, CEO and co-founder of CodeBroker, details the evolution of couponing from traditional to digital and explains why mobile is top of mind for…

Magnet Analytics stakes its claim with personal electronics kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eduardo Alvarez was quick to realize how a retail kiosk serves a customer need. Developing a product and a business model to meet that need has been a gradual…

Feds make forgivable PPP loans easier to navigate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal government has introduced a simplified PPP loan application form in an effort to make the PPP loan process easier since the government announced…