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Features

Amazon Prime Day 2020 a huge boon for SMB retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…

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Goodwill powers COVID-19 employee engagement with digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

COVID-19 has made it very difficult for businesses to return to some form of normalcy, especially on the employee front. Goodwill Southern Rivers in Columbus…

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How to navigate the legal side of touchless technology

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Many retailers are embracing touchless technology, but they may run into legal issues related to privacy if they don't cover their bases. Attorney Brian…

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Live webinar: Dealing with COVID-19 and the digital transformation of retail brands

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…

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The new way to drive customer traffic and engagement: Virtual prepaid incentives

by Pat Shea — Editor, NetworldMedia

Fintech, daVinci Payments, has introduced the industry’s first loyalty and acquisition engine, the Payment Accelerator, that can boost customer engagement…

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Kings Island reopens with digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When the amusement park, Kings Island, made plans to reopen, it needed a solution that could deliver messages on safety, procedures and social distancing…

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Hair care specialists tap e-commerce/self-service retail synergy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…

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NetSuite apparel leader talks COVID-19 impact, the need for a multi-channel retail approach

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Craig Harris, segment leader and industry principal for apparel, footwear and accessories at the cloud-based business management solutions provider, offers up…

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Traditional vs. frictionless payments: Will customers trade security for convenience?

by Pat Shea — Editor, Networld Media

Since the start of the COVID-19 pandemic, many consumers, especially those who never shopped online before, turned to online payments out of necessity for…

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QR codes get a new life as COVID-19 recovery spurs contactless payments

by David Jones — Editor, Networld Media Group

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian…

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New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

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How self-service helps a healing products retailer weather COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the company was initially interested in self-service technology to improve customer convenience, the COVID-19 outbreak has demonstrated how important…

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Capgemini digital retail leader shares dos, don'ts and workforce management tips

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…

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Making sure your coupons deliver by leveraging mobile marketing

by Dan Slavin — CEO, CodeBroker

Dan Slavin, CEO and co-founder of CodeBroker, details the evolution of couponing from traditional to digital and explains why mobile is top of mind for…

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Magnet Analytics stakes its claim with personal electronics kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eduardo Alvarez was quick to realize how a retail kiosk serves a customer need. Developing a product and a business model to meet that need has been a gradual…

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Feds make forgivable PPP loans easier to navigate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal government has introduced a simplified PPP loan application form in an effort to make the PPP loan process easier since the government announced…

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Networld Media employees honor late founder Alan Fryrear

by Cherryh Cansler — Editor, FastCasual.com

Alan Earl Fryrear, co-founder and chairman of Networld Media Group, died at the age of 81 on June 10, 2020.

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Automated retail veteran develops small footprint kiosk for impulse sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk veteran Eduardo Alvarez has developed a concept building and operating small footprint kiosks in high traffic locations that do not typically have a lot…

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Are touchscreens worth it during COVID-19?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.

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Webinar offers insightful strategy for retailers in the 'new normal' of business

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free on-demand informative webinar, sponsored by LogMeIn, offers critical insight for retailers getting back to business in the wake of COVID-19.

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