Features
Savory Restaurant Fund leader talks creating loyal customers, raving fans
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…
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White Castle, Del Taco, Verizon offer insight on creating a virtual experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer…
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ICX Association names award winners in interactive customer experience
by David Drain
The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…
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HMS Host, Rise Southern Biscuits share lessons learned from COVID
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of retail experts shared what technologies became critical during COVID-10 and which of these solutions will be important to retail post-pandemic…
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Under Armour, Behr Paint, Mall of America leaders share how pandemic is impacting CX strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Four top retail leaders involved in digital, marketing and customer experience strategies shared how COVID-19 impacted their companies, and how they pivoted to…
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Domino's digital retail innovation leader on embracing change
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amber Gadsby, Domino's director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization…
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Digital signage helping mega-mall become tourist destination
American Dream, New Jersey's 3-million-square-foot mega mall that houses a ski slope, waterpark, aquarium, several stores and a theme park, is building a large…
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Hudson Group, Inspire Brands execs keynoting Self-Service Innovation Summit
Networld Media Group's first in-person Self-Service Innovation Summit, "The Future of Self Service," Dec. 14–16, at the Diplomat Beach Resort in Hollywood…
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Bank Customer Experience Summit to offer key insights into banking trends
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit will address key trends in the financial industry and how to reach a more demanding customer base.
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Why it's all about respect, consistency and communication in post-pandemic retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…
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Why data is at the forefront of retail relevancy
It's all about data when it comes to engaging with customers, creating a rewarding customer experience and crafting a seamless customer journey, according to…
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Redbox readies a new era in home entertainment
Recognizing the need to adapt to changing consumer leisure habits, Redbox recently went public with the intention of expanding its role in home entertainment.
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Why networking, security must be top of mind as digital retail explodes
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Jason Graf, VP of product development for Netsurion, shares his expertise on what retailers should be doing to boost networking and security as digital sales…
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Autonomous retail may soon offer more than a cashierless checkout experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon may have been the leader in putting cashierless autonomous checkout in play with its Amazon Go stores but competitors are nipping at its heels…
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Examining the disruptive innovation of self-checkout
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Experience reached out to KanduAI CEO Ariel Shemesh to gain insight on where self check-out stands in retail today and where it'll be standing in the…
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How 1 retailer became a top 'dog' in 'ruff' pandemic times
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Zesty Paws, a pet health supplement retailer, has expanded its product line, customer base and distribution, and enjoyed double-digit growth all in the past…
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Colorado cannabis dispensary automates purchases via vending machines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kind Love, a Glendale, Colorado dispensary,, opted for a cannabis vending machine that dispenses the product at the machine instead of requiring the customer…
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Live webinar: Digital retail requires putting cybersecurity front and center
A free one-hour webinar on June 15 will detail why retailers -- given the consumer digital push in response to the pandemic -- must focus on shoring up…
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How self-service is helping fuel cannabis dispensaries' nationwide expansion
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service technology will continue to play an important role in the expansion of cannabis related products — medical use, recreational use and non-THC and…
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Why digital signage is more critical than ever in post-COVID retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A Sharp NEC Display leader shares insight on digital signage trends in the post-COVID retail environment and the role a mobile device will play going forward.
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