Features
Lowe's debuts 'view in your space' AR experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The latest AR mobile app experience lets customers view items in a home or yard space during the shopping journey.
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Lowe's, Poshmark are improving customer experience via digital innovation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retailers that engage customers using today's highly sophisticated digital and mobile tools are finding that these initiatives deliver greater customer…
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Google expands retail shopping program with a universal cart, personalization focus
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.
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CONNECT Summit targets emerging technology's impact on retail
Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.
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Macy’s to introduce mobile checkout, VR furniture design experience and more
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and…
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Amazon happy with customer response to Go store but guarded about future plans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While encouraged by customer response Amazon isn't ready to announce much about its plans for its innovative cashierless store. The company is making sure the…
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Will Amazon deliver the next generation of financial services?
Dr. Louise Beaumont, strategic adviser at Sapient Consulting, discusses the e-commerce giant's potential interest in banking.
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Carnival cruising full speed to deliver game-changing guest experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
John Padgett, chief experience and innovation officer, global experience and innovation for Carnival Corp. is the opening keynote speaker at the upcoming ICX…
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Innovation on the seas is keynote focus at upcoming ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Early bird registration for the annual customer experience innovation event is Friday, March 16.
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Target expands delivery, boosts wages amidst earnings report criticism
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in…
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Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…
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Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…
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Wayfair, Panera push the mobile commerce experience forward
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…
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Walmart Store No 8 incubator advances VR strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Walmart is fulfilling a big part of its one-year-old technology incubation strategy by buying a virtual reality startup. As a leader notes, it's just the start…
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CES serves up a gold mine of self-serve retail innovation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers…
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Rent the Runway taps kiosks, scanners to boost in-store digital experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.
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CVS Health chief to take helm at Hudson’s Bay
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Helena Foulkes, a top CVS Health Corp. executive and president of CVS Pharmacy, is taking on the CEO role at Hudson’s Bay come Feb. 19.
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CVS Health all about the customer, seamless retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
CVS Health Executive VP and President Helena Foulkes shares insight on the retailer's multi-pronged strategy to boost the customer experience and meet every…
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Authenticity, change big focus points for retail start-up entrepreneurs
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While five company founders sell everything from beauty products and pizza to retail items and ice cream, they share similar goals when it comes to delivering…
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Why 1-800-Flowers, eBay, Cosabella are hot for AI
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Three successful and growing retailers share insight on why each is embracing artificial intelligence to drive the retail customer experience forward.
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