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Retail closing, cashierless, Target strategy top most-read list in March
The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model coming into play.
April 4, 2019 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Just in case March whizzed by too fast and you didn't keep up with all that Retail Customer Experience reported on and shared via it's growing blogsphere, here's a quick list of what grabbed readers' attention during the month.
No. 1: Discount retailer announces big news
Family Dollar announced it's closing nearly 400 locations this year. It's all about a repositioning.
No. 2: Cashierless trend takes deeper root
Two more big names, this time Walmart's Sam Club and 7-Eleven, are jumping aboard the cashierless train, testing scan and pay technology.
No. 3: Target targeting fulfillment in a big way
As Target CEO Brian Cornell shared in a CNBC interview, the retailer is all about fulfillment these days and remains on track to make the brand the easiest place to shop.
No. 4: Creating the next gen storefront
In a Shoptalk session, retail experts offered up six key elements of customer experience that brands must consider now that brick and clicks is fast becoming a collaborative seamless shopping environment.
No. 5: What's inside counts most with customer experience
As Infor Director Jim Perry maps out, retailers need to focus on building a customer-centric company culture. To do that involves employees and a work environment that embraces core values.
About Judy Mottl
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