Compass Group and Nudge Rewards share how mobile technology is creating big wins both on the customer experience front and in the operational trenches.
November 13, 2017 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The best insight on how retailers and big brands can tap mobile to boost the frontline of the retail customer experience is from those making it happen in the trenches and those helping guide retailers.
That's what's provided in a webinar in which Compass Group offers insight and tips, as well as lessons learned, from deploying a mobile app for its frontline workforce.
Jugveer Randhawa, vice president of technology delivery at Compass Digital Labs, shares how Compass Group is unlocking the potential of its frontline teams with mobile technology, and at the same time, helping boost customer satisfaction, profitability and productivity while also stemming employee turnover.
Also on the panel is Michael Fiato, vice president of customer experience at Eurest Dining and Nudge Rewards' Chief Customer Officer Jordan Ekers.
It's an insightful and valuable hour for all retailers aiming to boost not only the customer experience, but internal operations.
Don't miss this invaluable webinar.