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Webinar resource: Eliminating islands of technology to craft the seamless customer experience

A valuable resource, a free webinar featuring an Intel expert and Forrester Research analyst, is available to RetailCustomerExperience readers striving to craft the seamless customer experience.

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June 26, 2017 by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

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A seamless customer experience is the ultimate goal for any retailer in any industry, but achieving it requires deep strategy and understanding of the many challenges that come into play.

The ability to hear from experts and access data critical for success is exactly what every retailer needs and is what is offered in a free webinar now available for downloading on RetailCustomerExperience.

The event, moderated by Christopher Hall, managing director of the ICX Association, featured Brendan Witcher, principal analyst for Forrester Research and Ryan W. Parker, general manager, Responsive Retail for Intel (within Intel's IoT Group) and is chock full of valuable insight and information that can help every and any retailer embarking on the seamless experience journey.

Witcher and Parker shared best practices and tips on how retailers can become proficient at using data, from all channels, to fuel customer personalization while also leveraging valuable data when it comes to back-end operations and inventory management.

Don’t miss this informative and valuable resource. Download the webinar here.

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About Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades, including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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