Webinar resource: Eliminating islands of technology to craft the seamless customer experience

| by Judy Mottl
Webinar resource: Eliminating islands of technology to craft the seamless customer experience


A seamless customer experience is the ultimate goal for any retailer in any industry, but achieving it requires deep strategy and understanding of the many challenges that come into play.

The ability to hear from experts and access data critical for success is exactly what every retailer needs and is what is offered in a free webinar now available for downloading on RetailCustomerExperience.

The event, moderated by Christopher Hall, managing director of the ICX Association, featured Brendan Witcher, principal analyst for Forrester Research and Ryan W. Parker, general manager, Responsive Retail for Intel (within Intel's IoT Group) and is chock full of valuable insight and information that can help every and any retailer embarking on the seamless experience journey.

Witcher and Parker shared best practices and tips on how retailers can become proficient at using data, from all channels, to fuel customer personalization while also leveraging valuable data when it comes to back-end operations and inventory management.

Don’t miss this informative and valuable resource. Download the webinar here.

Photo: https://depositphotos.com


Topics: Customer Experience, Omnichannel / Multichannel, Technology, Webinars

Companies: Intel Corporation

Judy Mottl

Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends. She loves a great pitch so email here, follow on Twitter and connect on LinkedIn.

wwwView Judy Mottl's profile on LinkedIn

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