7 technological advancements in the retail industry to make you say wow

by Benedict Clark

Benedict Clark, a content editor at Acquire, shares insight on the seven technology advancements driving retail's phygital future.

Delivering on promotions: Why resilience is key to surviving growing online demand

Joe Farrell, managing director, EU Operations, at PFS, shares insight on why and how retailers should be capitalizing on the opportunities ahead and how…

Key 2020 holiday shopping takeaways: It’s imperative to adapt as customer expectations evolve

by Tara Bartley — Industry Marketing, Akamai

Tara Bartley, senior manager, industry marketing, and Ashitha Bhanu, industry marketing, Akamai, share Akamai data relating to the most recent holiday shopping…

4 retail strategies for an uncertain future and the technologies to support them

by Christian Nascimento — Vice President, Product Management, Strategy, Comcast Business

Comcast Business VP of product management and strategy Christian Nascimento offers up four strategies for retailers striving to meet and exceed consumer needs…

How retailers can optimize the cloud strategy to boost profit

by Eric Troyer

Eric Troyer, CMO at Megaport, explaisn why retailers, given all the industry disruption, need to leverage a multicloud infrastructure over software-defined…

How automation can help retailers digitally transform in the new year

Venu Kannan, global vice president, Domain and Applications Practice, UiPath, maps out reasons why retailers should be seriously considering automation to meet…

How retailers can win big by embracing the digital consumer

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, a partner and CMO with Chief Outsiders, explains why retailers, from marketing to merchandising to delivery and customer service, must meet…

2020: The year a pandemic changed the payments ecosystem

by Bethany Ewing

Bethany Ewing, principal, customer marketing, mobile payments lead, Deloitte Digital, and Peter Pearce, senior manager of financial services strategy at…

How EV plug-ins will change the c-store experience

by Dawn Desai

Dawn Desai, SVP and general manager, marketing cloud solutions at PDI, shares insight on how a technology adoption will give convenience stores an opportunity…

Why great retail customer experience needs great IT

by Roy Castleman

Roy Castleman, founder and managing director of EC-MSP Ltd., a London-based IT support organization, shares insight on the role of information technology in…

2 must-haves for building a robust customer experience in 2021

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., shares why the new year is when retailers should reflect on the 2020 learnings and that…

3 ways retailers must pivot in 2021

by Anthony Ng Monica

Anthony Ng Monica, CEO of Swogo, says the good news for retailers heading into the new year is that there are strategies to help the accelerated digital…

The direct impact in-location experiences have on a brand's objectives

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, explains why retailers should invest substantially in improving the in-location customer experience, particularly during…

It's prime time for retailers to grow an Amazon-level loyalty program

by Tom Caporaso — CEO, Clarus Commerce

Clarus Commerce CEO Tom Caporaso believes it's time for retailers to take advantage of the new membership economy.

A glimpse into 2021 retail: The times they (will continue) a-changin'

As the wild and bumpy ride known as 2020 comes to a close, David Wilkinson, president and general manager, NCR Retail, takes a look at some of those changes…

QR code regains spotlight for remote bill pay

by John Minor

John Minor, chief product officer for PayNearMe, shares his knowledge and expertise on QR codes and why the often forgotten marketing tool is now one of the…

Homesourcing: A new customer care model for beyond the holidays

by Lance Rosenzweig

Support.com President and CEO Lance Rosenzweig explains why today's rapidly changing e-commerce landscape requires a flexible approach.

Seize the new year with 6 lessons from the COVID-19 holiday rush

Mike Chou, director of business development at Harbor Retail, shares six lessons retailers can learn from the COVID-19 impact on the 2020 holiday sales season.

A new type of retail stimulus: POS offerings that reshape purchasing behavior

by Andrew Rostami

Andrew Rostami, president of Citizens Pay, shares insight on how modern point of sale programs, that embed financing, are essentially a stimulus program…

Evaluating the viability of AI in the workplace

by Christa Martin

Christa Martin, a Chief Outsiders CMO, offers up insight on deploying AI and how enabling AI allows retailers to remain agile and reach new heights in…