Kroger, Alibaba in talks on partnership, claims report

January 29, 2018

Kroger and Alibaba are reportedly discussing a partnership, according to CNBC.

CES 2018 reveals how retail is changing

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Anyone attending CES 2018 this year couldn't but help notice the annual conference revealed one big truth, writes industry analyst Jeff Kagan. That big truth…

Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

Amazon Prime membership gets more expensive for some

January 22, 2018

Amazon is increasing the cost of its monthly Prime subscription service, from $10.99 to $12.99, which represents an increase of 18 percent.

Amazon Go store now open to the public

January 22, 2018

Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle…

Aldi reaches out to vegan, vegetarian consumers

January 16, 2018

Aldi, a German-based grocery chain, is aiming to offer up a line of vegan and vegetarian items in U.S. stores under the brand name of Earth Grown, according to…

Amazon aims to sell Echo offline in India

January 15, 2018

As part of its marketing of its voice assistant device, the Echo, Amazon is reportedly talking about partnerships with longtime brick-and-mortar retailers in…

The changing world of retail: 4 ways to defend against Amazon

Jeff Anulewicz, executive strategy director at MXM, explains how retailers, both online and offline, need to crack Amazon's dominance of the retail landscape.

Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

Kagan: Think retail is dying? Think again

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Analyst Jeff Kagan explains why there is no death knell to be rung for retail. Sure there is intense pressure, and certain retailers are folding, but others…

Trump tweet: Amazon making US Postal Service dumber and poorer

December 29, 2017

President Donald J. Trump in a tweet Friday claimed mega etailer Amazon is getting richer and the United States Postal Service is getting dumber and poorer…

2017 retail influencer: Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…

Report: Amazon's armor could be cracked

December 6, 2017

There may be an opportunity for retail brands to grab share from Amazon. But it would likely be due to a move by Amazon.

Amazon Alexa skills to feature payments

December 1, 2017

Software developers will soon have the opportunity to add Amazon Pay to the voice apps that are available from the Alexa Skills Store, according to an…

Walmart, Kohl's, Amazon, Dollar Tree cited as big Black Friday winners

November 28, 2017

When it comes to in-store traffic and digital consumer spend, the big retail winners this Black Friday into Cyber Monday weekend were big names: Kohl's…

Kagan: Old checkout lanes will choke retail stores

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan has a big list of big questions for today's retailer -- from realizing the need to change to creating both a defensive and offensive strategy.

Amazon Go stores may be close to a full 'go'

November 17, 2017

Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year…

CVS Health delivering next-day service come the new year

November 15, 2017

CVS Health will debut next-day delivery of drugs and even same-day service come 2018.

Hilton teams up with Amazon in loyalty program strategy

November 10, 2017

Hilton Honors members can now link Amazon accounts to their Hilton account and shop Amazon using Hilton points, according to a TechCrunch report.

The new face of disruption: Retail in the digital age

David Rosen, digital transformation technologist and strategist,TIBCO Software, shares how industry leaders, like Amazon, are laser focused on innovating the…