Google expands retail shopping program with a universal cart, personalization focus

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Kagan: Amazon effect only part of reason Toys R Us failed

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan says we shouldn't be too quick to blame the failure of Toys R Us on Amazon. A good deal of the blame, he says, should land on the toy seller's…

Amazon happy with customer response to Go store but guarded about future plans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While encouraged by customer response Amazon isn't ready to announce much about its plans for its innovative cashierless store. The company is making sure the…

Will Amazon deliver the next generation of financial services?

Dr. Louise Beaumont, strategic adviser at Sapient Consulting, discusses the e-commerce giant's potential interest in banking.

Amazon extends Prime discount to Medicaid consumers

March 12, 2018

Amazon is offering Medicaid consumers its Prime membership for $5.99 a month, a big discount from its monthly $12.99 cost.

Amazon debuts first Missouri fulfillment center

March 12, 2018

The latest Amazon fulfillment center is calling St. Peters, Missouri home.

Winning the race to the home requires more than the last mile

by Chris Petersen — Owner, IMS

Blogger Chris Petersen explains why the future of retail is not linear and that the winners are building ecosystems.

Amazon may be going into banking business, claims report

March 7, 2018

Amazon, J.P. Morgan and Capital One Financial are reportedly teaming up on a checking account initiative to attract the younger consumer.

Amazon expands Whole Foods delivery to San Francisco, Atlanta

March 7, 2018

Amazon Prime members in six more cities now have access to free, 2-hour delivery on Whole Foods Market orders.

Amazon tracking deliveries with a click of a camera

March 5, 2018

Apparently Amazon delivery drivers have been snapping photos of packages they've left on doorsteps, and Amazon is now offering the tracking option to consumers.

Amazon debuts its own health product line

March 1, 2018

Amazon is clearly taking on the big pharma and drugstore competition with its own special brand of health products.

Amazon buys itself some camera chip tech, claims report

February 28, 2018

Amazon has acquired a start-up, Immedia Semiconductor, which is responsible for Blink home security cameras, in what is described as a "secret bet" on energy…

Amazon prepping 6 more Go stores, claims report

February 23, 2018

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…

Amazon gearing up to be the next FedEX, UPS, claims report

February 14, 2018

Amazon is prepping a "Shipping with Amazon" service in direct competition with FedEX and UPS, according to the New York Post, citing a Wall Street Journal…

Amazon launching Whole Foods Market delivery service

February 8, 2018

Amazon Prime members living near a Whole Foods Market will be able to tap free 2-hour delivery as long as they're buying $35 in goods from the supermarket…

Amazon may be mulling new wrist tracking device

February 8, 2018

A New York Post report reveals Amazon has two patents related to a device that may track a worker's hand while on the job.

Amazon pulls some children’s products after slogan backlash

January 30, 2018

A range of products featuring the slogan, "Slavery gets sh&t done," are now off the virtual shelves at Amazon following a backlash from anti-slavery…

Kroger, Alibaba in talks on partnership, claims report

January 29, 2018

Kroger and Alibaba are reportedly discussing a partnership, according to CNBC.

CES 2018 reveals how retail is changing

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Anyone attending CES 2018 this year couldn't but help notice the annual conference revealed one big truth, writes industry analyst Jeff Kagan. That big truth…

Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…