Kait Stephens is the CEO & Co-founder of Brij, an AI-powered software platform that bridges the gap between offline and online channels for omnichannel brands. Brij partners with hundreds of leading brands—including Feastables, Skullcandy, Black Diamond, Sapporo, Gozney, Momofuku, and Health-Ade—helping them deliver seamless, connected customer experiences. With over 12 years of expertise in retail and commerce, Kait brings a rich background as an investor focused on omnichannel strategies and the evolving future of retail.
Andrew Stern is the CEO of Quilt, a fast-growing technology company serving over 20,000 independent specialty retailers. A seasoned executive with a background in software, payments, and M&A, he brings a data-informed perspective on the challenges and opportunities facing Main Street businesses and the evolving role of specialty retail in the modern economy. Andrew holds a BA with honors from Princeton and an MBA from Harvard Business School, where he was a Baker Scholar. He lives in New York City with his family and their rescue dog, Sydney.
Fiona is Director of Marketing at LoyaltyLion, the leading loyalty platform for Shopify stores. With 15 years of marketing experience and a decade specializing in ecommerce loyalty, Fiona helps global retailers drive more revenue from their returning customers.
Gary Stonell, SVP of Sales and Operations, Opterus, has 20 years of sales management and business development experience in CPG and SaaS. Beginning his career in CPG, he worked for Kraft Foods, Philips Electronics, then SunRype Products fostering partnerships with retailers and managing various aspects of the sales and marketing processes. More recently at Sysomos/Meltwater, a SaaS based Social Media content management platform, Gary led the Enterprise sales team responsible for managing existing clients and new logo acquisition.
Blair Strachan, Business Development Manager at Kura has 14 years of industry experience. Kura is a contact centre company based in Glasgow, Scotland. They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.
David currently serves as SVP of Sales at SumUp USA, where he leads the U.S. revenue organization in support of SumUp's global mission to empower small businesses with accessible financial tools. Prior to SumUp, he held senior sales leadership roles at ezCater as VP of Sales, served as CRO at BoardOnTrack, and spent seven years at LivingSocial — where he progressed from growing the Greater Boston region from $750K to over $4M in billing, to leading international sales and operations across Australia, the UK, Spain, Italy, Chile, and Southeast Asia.
Anand Subramaniam is SVP Global Marketing for eGain. Prior to eGain, Subramaniam served in executive and marketing management roles in SaaS startups and companies such as Oracle, Autodesk, and Intel. He holds an MBA from the University of California at Berkeley and an MSME from the University of Rhode Island.
Rick Sunzeri serves as the Director of Enterprise Accounts at ClearSale and is an experienced sales professional with a background in SaaS and complex network solutions. Rick specializes in enterprise-class sales with experience selling business applications to senior business and technology executives.
Dan Surtees serves as VP of strategy at XCCommerce, partnering with top retailers to design and execute promotions and loyalty initiatives that fuel sustainable growth and deepen customer engagement. Since 2020, he has played a key role in advancing competitive positioning through data-driven strategy and innovation. With over two decades in retail, Surtees combines leadership across product, marketing, sales and enterprise technology to deliver measurable impact.
Ali Tager is the Vice President of External Affairs at the National Cryptocurrency Association (NCA), where she helps Americans make sense of crypto. Her focus is on giving a voice to the millions of people and businesses using digital assets, cutting through the hype and jargon with educational resources, and offering guidance and support — including as host of the "Crypto, Explained" podcast. Her career has been rooted in making complex tech more accessible, with past work at PayPal, Venmo, Adobe, and Canva.
Krystal Taing leads Local Product Strategy at Rio SEO for global enterprise brands across hundreds of thousands of locations in finance and insurance, retail, hospitality, healthcare, and more. Her extensive experience informing and crafting local strategy aids multi-location brands in solving their most persistent local marketing challenges to improve organic visibility, search rankings, and online-to-offline traffic. Krystal is a respected local search authority and a resource for marketers and businesses of all types and sizes.
For over 25 years, Jason has helped companies with CX. He currently leads the ONR Group (OnResearch, ONRcx, and bespokeCX). 2001 founded OnSurvey, as a pioneer in the digital research industry. In 2008, president of OnResearch, a strategic partner of Publicis US, in New York. By 2016, for ONRcx he has helped companies transform their CX. In 2021, he interviewed top global CX leaders and published his best-selling book Unbreakable. In 2022, lead the creation of bespokeCX, a customer intelligence platform (CIP)