Contributors
Craig Reed
SVP, Global Trade Avalara
Sebastian Reeve
Seb Reeve is a customer experience industry leader who is always seeking to provide thought-leadership, lateral-thinking and decision-support for Fortune 1000 Enterprises who are both his customers and partners. Reeves has more than fifteen years of experience in deploying technologies to improve the user experience. He is currently one of the top managers in charge of the design, strategy and value proposition of Nuance’s Intelligent Engagement business which promotes the best practices in AI and Machine Learning to the world of Customer Experience.Jon Reily
I am a Top 100 Retail Influencer, an eCommerce expert, and a UX/CX evangelist with more than two decades in the space. I jokingly say that I "help companies sell things online, and keep Amazon from killing them." I am a global speaker, an internationally published thought leader, and a world-wide TV/Radio commentator. I love to talk about what the future will bring in terms of business, technology, aviation, the way we will live in the years to come; and what we can do to prepare and profit from that now.
Gediminas Rickevičius
For over 13 years, Gediminas Rickevicius has been a force of growth for leading information technology, advertising and logistics companies around the globe. He has been changing the traditional approach to business development by integrating big data into strategic decision-making. As a Vice President of Global Partnerships at Oxylabs, Gediminas continues his mission to empower businesses with state-of-art public web data gathering solutions.
Dietmar Rietsch
Dietmar Rietsch is CEO of Pimcore, board member of the elements group and partner of valantic. A serial entrepreneur with a strong sense for innovation, technology and digital transformation. A highly passionate and enthusiastic guy that drives change. Think different.
Christina Riley
Christina runs a boutique display agency, specializing in small run productions as well as the marketing for Benchmarc Display, Inc., a full-service point of purchase display house.
Alan Ring
As CEO of HALOS, Alan is focused on positioning the company as an industry leader, guided by a commitment to operational excellence and market disruption. Drawn to HALOS by its bold mission to deliver innovative, impactful solutions, Alan continues to drive its success in redefining the body-worn camera market.
Julien Rio
Julien Rio has more than 10 years' international experience in Marketing and Customer Care positions across multiple industries. As Director of Marketing of RingCentral Engage Digital, Julien strives for improving customer care worldwide and closing the gap between what companies have to offer and what customers expect.
Mike Rittler
Michael Rittler is the Interim Head of U.S. Partnerships and Shared Services, where he is responsible for leading TD Retail Card Services and the Nordstrom/Target card portfolios. Prior to this, Mike was Head of Product Development and Merchant Relations for the Retail Card Services division of TD Bank, N.A., managing a diverse portfolio of private label credit card programs in the United States and Canada, including Raymour & Flanigan, Samsung, ICON Fitness, Tourneau, and The Yard Card program.
Adriana Rivas
COO and AI Strategist at BIGWISE Corp, with 19 years scaling retail technology across the United States and Latin America. Co-leads the commercial launch of SLIVE.AI, an AI native retail operating system, and brings deep expertise in omnichannel ERP, POS systems, self-service kiosks, and agentic AI. Gold Stevie Award, Thought Leader of the Year 2026. Thinkers360 #7 Global Thought Leader in Retail.
James Robins
James Robins is a seasoned Chief Marketing Officer with over 20 years of experience driving high-growth strategies in both B2B and B2C markets. James is currently CMO at Yodeck, the Intelligent Digital Signage Platform™, where he leads marketing strategy and execution. Yodeck helps retail organizations boost sales and customer engagement by offering easy-to-use digital signage solutions that attract foot traffic and drive impulse purchases.
Tim Robinson
Tim Robinson is the Corporate Vice President, Returns at Blue Yonder. Retailers, manufacturers and logistics service providers worldwide rely on Blue Yonder to optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns.
Olivia Robinson
Olivia Robinson started her career in retail and moved up the ranks before being promoted to Store Manager. Olivia joined VoCoVo in January 2019 and is currently Head of Strategic Growth. Olivia uses her in-depth retail knowledge to help retailers prove the benefits of connected comms in-store and works with retailers across three major continents.
Jon Rodgers
Jonathan Rodgers (ex-BigCommerce) isVP of Partnerships for North America, leading an expansion in the United States.
Daniel Rodriguez
Daniel Rodriguez is an experienced marketing executive, entrepreneur, family guy and musician who uses daily meditation to manage life’s intense moments. He currently is the CMO at Simplr, where he’s leading a team that is redefining the way brands deliver customer service. Before Simplr, he served as VP of Marketing for Seismic. A native of Cleveland, he’s been a Bostonian since earning a BA from Harvard and an MBA from the MIT Sloan School of Management.
Mark Rohan
Mark Rohan is Co-Founder and COO of Klearcom, an AI-driven telecom testing platform headquartered in Waterford, Ireland with offices in India and the USA. He helps lead the company’s operations, customer engagement and global network strategy, supporting enterprise clients across 100+ countries in improving IVR, toll-free and voicebot performance.
Patricia Rollins
Executive Director of Marketing at Thryv, a global AI-powered marketing platform for small and medium-sized businesses. Inspired by her roots as the daughter of small business owners, Patricia’s career has focused on equipping entrepreneurs with the technology and tools they need to thrive. A career-marketer and growth architect, she led the worldwide performance marketing team that launched IBM Watson and spearheaded digital marketing campaigns and events at Oracle CX Cloud.
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