Contributors
Rohan Thambrahalli
Founder and President of UpstartWorks, Rohan Thambrahalli has made it his goal to develop a culture that embodies the builder who delivers best-in-class value to customers and partners. UpstartWorks is Rohan’s greatest personal and professional achievement, it was his vision from the beginning to start a company that could provide vendors the reach, technology, scale, and capabilities to compete with the best brands in the world.
Zach Thomann
Zach’s leadership during PFS’ record sales year in 2019 and record order fulfillment volumes in 2020 proved pivotal to the company’s recent success as the retail market turned to eCommerce as its lifeboat. He joined the company in 2003 and has held various leadership roles in business management, client implementations, and operations prior to his promotion to Executive Vice President in 2019.
Adrian Thompson
Experienced Vice President Marketing with a demonstrated history of working in the information technology and services industry. Strong marketing professional skilled in Sales, Professional Services, Management and Multi-channel Marketing.
Anton Timashev
Anton Timashev is an accomplished entrepreneur and innovator, currently serving as the CEO of Wayvee Analytics which is a tech company specializing in AI-powered emotion recognition technology to measure customer satisfaction and engagement in brick-and-mortar retail. Known for his strategic vision, Anton has an impressive track record in tech startups. He co-founded ZERO10, a provider of AR and AI try-on solutions for fashion retail, and played a key role at Veeam Software, where he was instrumental in developing Veeam Backup & Replication. Anton is also a co-founder of Tetrad.vc.
Chris Timmer
A respected CEO and industry veteran, Chris brings three decades of leadership experience spanning sales, marketing and operations in supply chain management and software. He is responsible for leading the company’s overall operations, with direct oversight of sales, marketing, professional services, research, development and strategy.
Ralph Tkatchuk
Ralph Tkatchuk is a data security and utilization consultant and an IT guy with 15 years of field experience working with clients of various sizes and verticals. He is all about helping companies and individuals safeguard their data and harness it to improve business performance. His current specialty is in e-commerce data.
Elizabeth Tobey
Elizabeth is the Head of Marketing for NICE FluenCX. Previously, she held leadership roles spanning marketing, communications, community, and CX departments at video game, social media, and cloud platform technology companies in both the B2C and B2B spaces. Over the course of her career, she has focused on identifying new and effective ways to create meaningful dialogue between a brand and its customers, and on developing products and programs that are built on relationships, outcomes, and impact.
Chris Todd
Chris Todd, senior manager of demand generation, CallTrackingMetrics, is a professional digital marketer with more than a decade of experience in building and promoting brands. A digital marketing and social media expert, Chris earned his MBA from Univ. of Maryland’s Robert H. Smith School of Business.
Kim Totty
Kim Totty is the marketing director at Hallmark Business Connections, the business-relationships unit of Hallmark Cards.
Troy Townsend
With more than 20 years of experience in media and technology working across the European, North American and Australasian markets, Troy is an entrepreneur with a vision for applying clever technology to streamline and automate media buying and advertising campaign deployment. Before co-founding retail media platform Zitcha in 2022, Troy worked on campaigns for some of the world’s biggest brands including NAB, AOL, Kimberly-Clark, Unilever, The Home Depot, Pepsi, Subway, Schweppes, American Express and Village Roadshow.Chris Tranquill
Chris Tranquill is CEO of Khoros. Prior to joining the team, Chris spent over six years leading Topbox, as CEO and co-founder, where he helped brands unify data from customer communications and feedback channels. Topbox became part of the Khoros platform in 2021 and is now known as CX Insights. Chris has spent over 25 years in leadership roles focusing on the customer experience and helping companies gain insights from their customer data. He spent most of that time in business process outsourcing, where he worked with many of the world’s best-known brands.
George Trantas
George is senior director of global marketplaces at Avalara. In his role, George oversees the business development operations strategy for Avalara’s global online marketplace business. George has extensive experience leading business development strategies in the ecommerce and marketplace industry.
Matthew Tredinnick
With over 20 years of experience in product marketing, strategy and demand generation roles at a regional and global level, Matt has held executive roles with organizations including IBM, Pitney Bowes and OpenText. Matt holds a Bachelor of Commerce degree in Marketing, completing his studies in both Western Sydney University – Australia and University of North Carolina - USA. Matt currently resides in the Stamford, Connecticut – USA, and lead teams across the Americas, EMEA and APAC.
Michael Trenary
Michael is an interior designer and brand strategist on Arcadis’s retail stores team, creating spaces that connect people to brands in thoughtful and human-centric ways. Rooted in collaboration and empathy, Michael works closely with clients to translate ideas into meaningful, impactful environments that inspire connection and leave lasting impressions. Combining creativity with strategic vision, he designs experiences that balance beauty, commercial success, and positive change for employees, customers, and communities alike.
Bhargav Trivedi
Bhargav Trivedi is a seasoned Solutions Architect with over 14 years of experience driving enterprise-scale digital transformations, cloud migrations, and AI-powered commerce strategies for leading retail brands. A certified AWS professional with a management certification from Yale University, he has led cross-functional Agile teams and spearheaded key initiatives in omnichannel integration, personalization, and platform performance. Bhargav currently leads architecture efforts at Bloomreach, focusing on AI-driven product discovery and ROI-aligned solutions.
Eric Troyer
CMO, Megapor
Liz Tsai
Originally from Texas, Liz went to the Massachusetts Institute of Technology at the age of 15, where she was a stand-out student among her peers and was recognized for her involvement in building robots and 3D printers. After completing her BS and her MS at the MIT Media Lab, she spent several years working in the physical commodities trading industry in Geneva and Singapore. Liz recognized that pairing software automation with people had the potential to create a more efficient commodities world and saw that customer service could experience a similar evolution.
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