by James Bickers — Editor, Networld Alliance
This weekend, MSNBC's "Your Business" ran a segment on the venerable retail window display, and how the basics of good window design are the same for everyone…
read nowby James Bickers — Editor, Networld Alliance
Today's xkcd comic is a pretty brilliant illustration of just how frustrating online product reviews have become for consumers.
read nowby James Bickers — Editor, Networld Alliance
Which retailer provides the best customer experience? Cast your votes today!
read nowby James Bickers — Editor, Networld Alliance
Highlights from a very busy opening day for "Retail's BIG Show," which saw a heavy emphasis on mobile POS.
read nowby James Bickers — Editor, Networld Alliance
My apologies to Paul Overstreet and Alison Krauss for the title of this post, but it was the first thing that came to mind when I stumbled upon this blog post…
read nowby James Bickers — Editor, Networld Alliance
Its been a rough couple of years for retail, but its been especially bad for some. Here are seven particularly startling retail fails from the past year.
read nowby James Bickers — Editor, Networld Alliance
The daily deal retailer known for its sense of humor is reaching out to handmade goods shoppers with a new online store.
read nowby James Bickers — Editor, Networld Alliance
Had to double-check that I wasn't reading a story from The Onion at first, but no, I was on Adweek: An Australian IKEA location is testing Mänland, complete…
read nowby James Bickers — Editor, Networld Alliance
I awoke this morning to a friendly, "personal" email from Reed Hastings, the co-founder and CEO of Netflix. "I messed up. I owe you an explanation," he says…
read nowby James Bickers — Editor, Networld Alliance
The partnership with the Italian fashion house moved a lot of product in a short time, but may have alienated shoppers.
read nowby James Bickers — Editor, Networld Alliance
Expect some serious backlash against Walgreens when this story goes viral: Josefina Hernandez was an 18-year employee of the retailer, at the company's South…
read nowby James Bickers — Editor, Networld Alliance
Comedian John Hodgman – one of the funniest people on the planet, if you ask me – was on The Daily Show the other night, discussing the demise of bookstores…
read nowby James Bickers — Editor, Networld Alliance
In case you missed it: Zappo's CEO Tony Hsieh appeared as the interview guest on Comedy Central's "The Colbert Report" the other night, discussing his…
read nowby James Bickers — Editor, Networld Alliance
I'm normally loathe to go anywhere near reality television — and has there ever been a more dishonest or inaccurate label for a genre than that one? — but I…
read nowby James Bickers — Editor, Networld Alliance
I've been an avid customer of Amazon's MP3 download service ever since it launched a few short years ago, but there's always been one major shortcoming that…
read nowby James Bickers — Editor, Networld Alliance
This week, a very strange service is coming out of beta, a service that is taking on entertainment giants like Netflix and redbox with a business model that…
read nowby James Bickers — Editor, Networld Alliance
Kevin Rose, the founder of Digg and a technology angel investor, published on his blog an email he received from an Apple employee in Japan. It tells a story…
read nowby James Bickers — Editor, Networld Alliance
Growing numbers of people are "instrumented," using two or more technology channels to shop.
read nowby James Bickers — Editor, Networld Alliance
Two years ago, Amazon tried something called Windowshop, an interactive Web app that aimed to make the online book-browsing experience more like the in-store…
read nowby James Bickers — Editor, Networld Alliance
JCPenney has shut down its catalog after 48 years, but other retailers are using theirs to strategic advantage.
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