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News & Media From James Bickers

A conversation about building great retail window displays

by James Bickers — Editor, Networld Alliance

This weekend, MSNBC's "Your Business" ran a segment on the venerable retail window display, and how the basics of good window design are the same for everyone…

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The agony and the ecstasy of online product reviews

by James Bickers — Editor, Networld Alliance

Today's xkcd comic is a pretty brilliant illustration of just how frustrating online product reviews have become for consumers.

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Retail Bracket Madness - cast your vote!

by James Bickers — Editor, Networld Alliance

Which retailer provides the best customer experience? Cast your votes today!

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NRF12: Day One launch news round-up

by James Bickers — Editor, Networld Alliance

Highlights from a very busy opening day for "Retail's BIG Show," which saw a heavy emphasis on mobile POS.

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How Target said it best when it said nothing at all

by James Bickers — Editor, Networld Alliance

My apologies to Paul Overstreet and Alison Krauss for the title of this post, but it was the first thing that came to mind when I stumbled upon this blog post…

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Epic Retail Fails of 2011 [Infographic]

by James Bickers — Editor, Networld Alliance

It’s been a rough couple of years for retail, but it’s been especially bad for some. Here are seven particularly startling “retail fails” from the past year.

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Tanga puts Etsy in its sights with craft site BelleChic

by James Bickers — Editor, Networld Alliance

The daily deal retailer known for its sense of humor is reaching out to handmade goods shoppers with a new online store.

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Hey IKEA, this isn't sexist at all! Just kidding, it totally is.

by James Bickers — Editor, Networld Alliance

Had to double-check that I wasn't reading a story from The Onion at first, but no, I was on Adweek: An Australian IKEA location is testing Mänland, complete…

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Netflix to split into two separate companies. Wait, what?

by James Bickers — Editor, Networld Alliance

I awoke this morning to a friendly, "personal" email from Reed Hastings, the co-founder and CEO of Netflix. "I messed up. I owe you an explanation," he says…

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Missoni for Target line sells out, raises questions

by James Bickers — Editor, Networld Alliance

The partnership with the Italian fashion house moved a lot of product in a short time, but may have alienated shoppers.

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Walgreens lawsuit highlights the need for common sense in managing employees

by James Bickers — Editor, Networld Alliance

Expect some serious backlash against Walgreens when this story goes viral: Josefina Hernandez was an 18-year employee of the retailer, at the company's South…

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John Hodgman on how to save bookstores

by James Bickers — Editor, Networld Alliance

Comedian John Hodgman – one of the funniest people on the planet, if you ask me – was on The Daily Show the other night, discussing the demise of bookstores…

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Zappo's Tony Hsieh on The Colbert Report

by James Bickers — Editor, Networld Alliance

In case you missed it: Zappo's CEO Tony Hsieh appeared as the interview guest on Comedy Central's "The Colbert Report" the other night, discussing his…

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'Extreme Couponing' should give retailers, brands and tech providers nightmares

by James Bickers — Editor, Networld Alliance

I'm normally loathe to go anywhere near reality television — and has there ever been a more dishonest or inaccurate label for a genre than that one? — but I…

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Could Amazon's Cloud Drive be an iTunes killer?

by James Bickers — Editor, Networld Alliance

I've been an avid customer of Amazon's MP3 download service ever since it launched a few short years ago, but there's always been one major shortcoming that…

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Netflix, Amazon, redbox don't need to lose sleep over this new competitor

by James Bickers — Editor, Networld Alliance

This week, a very strange service is coming out of beta, a service that is taking on entertainment giants like Netflix and redbox with a business model that…

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Apple praised for its role in helping the people of Japan

by James Bickers — Editor, Networld Alliance

Kevin Rose, the founder of Digg and a technology angel investor, published on his blog an email he received from an Apple employee in Japan. It tells a story…

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IBM report: The smarter consumer has arrived

by James Bickers — Editor, Networld Alliance

Growing numbers of people are "instrumented," using two or more technology channels to shop.

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Harvard Book Store simulates window-shopping online – and does it well

by James Bickers — Editor, Networld Alliance

Two years ago, Amazon tried something called Windowshop, an interactive Web app that aimed to make the online book-browsing experience more like the in-store…

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Is the era of the printed mail-order catalog coming to an end?

by James Bickers — Editor, Networld Alliance

JCPenney has shut down its catalog after 48 years, but other retailers are using theirs to strategic advantage.

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