Why retail warehouse technology keeps falling short of the customer experience promise

by Michelle Jones — Director of Presales and Solutions Consulting, Logistics Reply

The frustration retail warehouse leaders feel with technology implementations begins with how the industry has framed maturity.

Walmart deploying commerce intelligence platform to Sam’s Clubs

August 27, 2026

Walmart is deploying Walmart Data Ventures' first-party commerce intelligence platform to its Sam's Club locations in 2027.

Costco moves into Medicare business via SCAN Health Plan

August 27, 2026

Costco is partnering with SCAN Health Plan to launch a suite of senior-focused insurance products and is Costco's first partnership with a Medicare plan.

UK supermarket pauses facial recognition system after customer wrongly accused

August 26, 2026

British supermarket chain Sainsbury's has temporarily suspended facial recognition technology at its East Dulwich store in London after employees wrongly…

Walmart launches Tap to Pay at Walmart stores, Sam’s Club locations

August 26, 2026

Walmart is launching Tap to Pay as a payment option at select Walmart stores and Sam's Club locations.

Aldi asks fans to choose next coffee creamer flavor

August 26, 2026

Aldi is leaving the flavor of its next Barissimo coffee creamer, or possibly two flavors, in the hands of fans.

Target issues apology on offensive costume: We got this wrong

August 25, 2026

Target is apologizing for selling a costume deemed offensive that ignited strong social media backlash.

Costco opening in Ontario beach town, Buffalo store plans move forward

August 25, 2026

Costco is getting reading to open a warehouse in Wasaga Beach, an Ontario beach town.

Analyst predicts consumer spending slowdown

August 25, 2026

Consumer spending growth will be sluggish in the months ahead as the springtime growth was likely due to the federal tax refund spending, according to Goldman…

The most valuable moment in retail media

by David Buckingham — CEO, Ecrebo

Retail media largely focuses on influencing shoppers before the transaction, while in-store media helps influence decisions during the shopping trip.

Buc-ee’s debuts 1st Arkansas store

August 25, 2026

Buc-ee's has opened its first Arkansas store featuring 120 gas pumps and which is 74,000 square feet.

Getting the lighting right for large-format retail displays

by Retail Customer Experience

When evaluating large-format displays, you may have to make sure to view them in the right lightning, not just in a dim showroom.

Presented by Amped Digital

Where do outdoor display failures begin?

by Retail Customer Experience

The gap between a screen that lasts and one that washes out, overheats or breaches a brightness limit comes down to getting the specification and the approvals…

Presented by Amped Digital

Vitamin Shoppe opens Utah store

August 24, 2026

The Vitamin Shoppe has opened a retail location in Saratoga Springs, Utah.

Amazon locker network expands to more than 750 colleges

August 24, 2026

Amazon has expanded its Locker network to more than 750 locations across more than 500 U.S. college and university campuses, according to a press release. The…

Chewy tops when it comes to consumer trust

August 24, 2026

Chewy took the top spot as the most trusted company in America in the 2026 Axios Harris Poll 100 Reputation Rankings.

Designing Immersive Experiences in Specialty Retail

Immersive specialty retail experiences take shape when store design, technology, and human interaction work together to create meaningful customer connections.

The Connected Guest Journey: Arrival to Departure

Connected technology helps hospitality businesses create more seamless, convenient experiences across the guest journey. This blog explores how connected…

What's Next for Grocery: Kroger and Toshiba Talk AI, Computer Vision, & Smarter In-Store Experience

AI and computer vision are creating new opportunities to transform grocery operations and customer experiences. This video explores how Kroger and Toshiba…

L.L. Bean debuts free loyalty program with customer engagement aspect

August 21, 2026

L.L. Bean, an outdoor lifestyle brand, has launched a loyalty program that not only rewards customers for shopping but allows them direct input in how the…