Toshiba taps Kerstin Woods as chief solutions, marketing executive

April 27, 2026

Toshiba America Business Solutions has promoted Kerstin Woods to chief solutions and marketing executive, a new role that underscores the company's continued…

OOH offers big return on investment for luxury brands

April 27, 2026

Out-of-home advertising gives luxury brands a far greater return on investment than any other advertising channel, according to data from Independent Marketing…

Home Depot solves Pro customers' top headache with real-time delivery tracker

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Home Depot's live tracking tool, available via Home Depot’s website and app, solves what had been a big issue for its Pro customers -- the lack of insight on…

Let's Talk Retail Episode 7: How a Mobile First Strategy Enhances the Retail Journey

In this exciting episode of Let's Talk Retail, Executive Account Manager Eric Williams is joined by Mohan Itwaru Senior Director of Direct to Consumer…

Built to Adapt: How Modular POS Powers the Future of Retail

Adaptability has become the new measure of success in retail. This infographic highlights how Modular POS technology empowers retailers to grow on their own…

Presented by Toshiba Global Commerce Solutions, Inc.

Sustainability in Retail: A Strategy for Long-Term Growth

Discover why sustainability is becoming a growth strategy, not just a corporate goal. This blog explores how retailers are reducing waste, improving…

Mobility at the Forefront: How Mobile POS is Redefining Specialty Retail

See how mobile POS is reshaping specialty retail at the moment of decision. This blog explores how retailers are equipping associates to assist customers…

Levi Strauss & Co. CFO/CGO retiring

April 24, 2026

Harmit Singh, executive vice president and chief financial and growth officer at Levin Strauss & Co. plans to retire but will remain in his role until a…

Gen AI penetrates over half of US internet households

April 23, 2026

Generative AI has reached more than half of U.S. internet households, 58%, but there's still a lag when it comes to monetization and trust.

6 Retail Tech Trends That Will Redefine Shopping Forever

From AI-driven personalization to interactive touchpoints, the future of retail is all about engagement. Technologies like self-service kiosks and interactive…

Presented by eyefactive GmbH

L.L. Bean taps Amperity to revamp customer journey, boost loyalty

April 22, 2026

L.L.Bean has tapped Amperity's Customer Data Coud to revamp end-to-end customer journeys and boost loyalty by delivering more personalized, retention-focused…

As retailers automate CX trust deficit grows

April 21, 2026

The trust crisis between the consumer and retailer is deepening as retailers struggle to balance AI automation with human connection as 47% of consumers will…

Digital-style in-store media proving complex for physical store environments

April 21, 2026

There is a critical gap in how in-store media is evaluated across stakeholders, according to an In-Store Marketplace research report conducted with Catalyst…

“Where’s my package” problem: The revolution in retail logistics

by Sritama Sanyal — Product Marketing Manager, Elastic Run

By elevating logistics from a back-office function into a core component of customer experience, brands can turn one-time buyers into lifelong fans.

Andon launches AI-run store in San Francisco

April 21, 2026

Technology firm Andon Labs has launched Andon Market, an experimental retail store in San Francisco designed to test how artificial intelligence can operate a…

Ace Hardware arrives on Uber Eats

April 20, 2026

Ace Hardware has partnered with Uber Technologies to bring the home improvement and hardware retailer's 3,700 locations to the Uber Eats platform.

Brands falling short on emotional drivers

April 20, 2026

Business-to-consumer companies may be overestimating the strength of their customer loyalty as customers report consistent gaps between the emotional drivers…

AI is accelerating commerce, but service-led AI is where brands win

by Matt Price — CEO, Crescendo

If agentic commerce scales into a trillion-dollar opportunity, success will hinge on infrastructure.

RunDTC partners with Dooney & Bourke to modernize retail ecosystem

April 17, 2026

RunDTC is partnering with Dooney & Bourke to modernize the brand's entire retail ecosystem.

Retail AI Council debuts AI assistant

April 16, 2026

The Retail AI Council has debuted an AI assistant providing actionable guidance for retailers based in practitioner knowledge and not vendor marketing.