Retail banks on recovery path but face disruptive challenges

May 12, 2016

Global retail bank revenue rose 3 percent last year, to hit nearly $1.6 trillion, and while the industry is on the path to financial recovery there are some…

JCPenney spruces up product offerings with big appliances, new services

May 12, 2016

JCPenney is deploying an appliance showroom in nearly 500 stores and its online storefront following a three-market pilot indicating strong consumer demand for…

Northwest Bank takes honors in customer satisfaction among retail banks

May 11, 2016

Northwest Bank attained the highest customer satisfaction among retail bankers in the Mid-Atlantic region, according to a new J.D. Power report.

Canadian banks launch Apple Pay thanks to MasterCard alliance

May 11, 2016

MasterCard will bring its Canadian cardholders Apple Pay as the Royal Bank of Canada, Canadian Imperial Bank of Commerce, Canadian Tire Bank and ATB Financial…

Create an irresistible wall of produce

Create an irresistible wall of produce to lift fresh area sales using FFR Merchandising’s Two-Piece Slant Back Rack and Accessories.

Lowe's deploys new customer service

May 10, 2016

Lowe's ATGStores.com now offers Porch.com's installation and assembly services in 25 markets across the country.

European airport retailers redesigning to drive shopper interest and activity

May 10, 2016

Retailers in Europe airports are redesigning and deploying services to drive shopper interest and activity.

Macy's taps new strategies, including music, to spur consumer interest

May 10, 2016

Macy's "American Icons" summer campaign includes new fashions, all-star musical talent and joining forces with a coalition of veteran-focused nonprofit called…

Revel Systems: Indy Motor Speedway Testimonial

Revel Systems: Cinnabon Testimonial

Revel Systems: Chobani Testimonial

GNC mulling financial strategy options, including acquisition option

May 9, 2016

Vitamin and health supplement seller GNC Holdings is looking for a buyer as one financial option to boost shareholder value.

Report: Point of sale must go way beyond the purchase transaction

May 9, 2016

A new study claims the point of sale activity must transcend past a transaction and provide a personalized experience expected by consumers.

5 signs you're in a relationship with the consumer … or not

by Chris Petersen — Owner, IMS

The most important 'sale' made every day is building relationships.

Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning loyalty rewards in the process.

Revel Systems iPad POS Overview

Sears, American Apparel score big as least engaging brands

May 6, 2016

The top 10 least engaging brands includes some of the most prominent retail names, including American Apparel, Sears and Sports Authority, which filed for…

Virtual reality hitting Best Buy this week

May 6, 2016

Consumers interested in a virtual reality experience and wanting a live demo can get one at nearly 50 Best Buy locations this weekend.

Why POS is as valuable as electricity for the retailer

Running your wireless business without a point-of-sale system leaves you in the dark even more.

TD Bank ranks tops in customer satisfaction in Florida

May 6, 2016

The top Florida bank when it comes to overall customer satisfaction is TD Bank, according to the 2016 J.D. Power U.S. Retail Ranking Study.