Hudson taps Decanted for Dallas airport wine bar

October 11, 2022

Hudson Group, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America…

4 strategies for using data, AI to personalize customer experience

by Brian Lannan — Vice President, Retail Experience, Avtex

Here are winning data and AI strategies for a modern retail environment that caters to the one-to-one customer experience.

REI closing all operations on Black Friday

October 11, 2022

Outdoor clothing and accessories retailer REI is completely shuttering operations on Black Friday this year, not just its stores.

Retailers optimistic despite challenges in holiday season

October 11, 2022

Retailers are generally optimistic about the upcoming holiday season and there will likely be a ramp up in promotion despite challenges such as inventory…

Shoppers tapping phones for product research

October 10, 2022

A good number, 63%, of shoppers are using a phone in-store to research a product before purchase and 36% have bought something online while in a store.

Gen Z, Millennials reducing personal spend to afford holiday purchases

October 10, 2022

Some young shoppers, specifically Gen Z and Millennials, are giving up personal expenses, such as streaming services and eating out, in order to afford holiday…

Target taps Prat Vemana as chief digital, product leader

October 10, 2022

Prat Vemana has been named EVP, chief digital and product officer at Target and begins the role as of Oct. 3.

Amazon Prime Early Access Sale may set new records

October 7, 2022

Amazon's second Prime Day event this year, the Prime Early Access Sale taking place three months after Prime Day in July, could set new records when it comes…

‘Skimpflation’ taking root among consumers

October 7, 2022

A hefty number of consumers, 79%, are cancelling subscriptions, choosing lower-cost providers and renegotiating contracts to combat inflation. The cutting back…

Amazon puts hold on corporate retail hires

October 7, 2022

Amazon is putting the brake on corporate hiring in its retail division through the end of this year, including tech roles and its Amazon stores business…

Goodwill launches online storefront

October 7, 2022

Goodwill Industries International Inc. now is selling goods online after launching an e-commerce site called GoodwillFinds.

Implementing self-service kiosks: Current trends and predictions for what’s next.

The role of in-person, face-to-face shopping and dining interactions has drastically changed. Register for the live webinar to find out what's next.

Presented by KioskMarketplace.com, RetailCustomerExperience.com

Economics not an issue for some holiday shoppers

October 6, 2022

While many consumers are worried about the economy some aren't going to cut back spending this holiday season.

Why Amazon’s robot workforce could doom the American worker

by Jason Boyce — CEO / Founder, Avenue7Media

The year is 2030. Most humans have been replaced by machines in U.S. warehouses and factories. Millions of Americans are out of work and struggling to find…

Appliance retailer launches 7th experience center

October 6, 2022

Howard's, a Southern California appliance retailer, has opened its latest Experience Center.

Affordability big worry for UK holiday shoppers

October 5, 2022

Affordability is a top worry for holiday shoppers in the U.K. this year, with 41% stating they are not able to afford Christmas and 33% planning to spend less…

Many retailers unprepared to manage digital operations

October 5, 2022

While the number of digital assets and digital orders is expected to grow 24% and 16% respectively next year, just 32% of retailers believe they will be…

Dick’s Sporting Goods kicks off holiday hiring

October 5, 2022

Dick's Sporting Goods plans to hire nearly 9,000 seasonal employees for the holiday season.

Skykit Joins the Datadog Marketplace

Skykit, a leader in digital signage and workplace experience solutions, announced today a new integration with Datadog, Inc. (NASDAQ: DDOG), the monitoring and…

Economy, finances top concerns for holiday shoppers

October 4, 2022

Nearly a third, 29%, of U.S. consumers are thinking about spending less this holiday season and spending is expected to be on par with 2021 levels.