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News & Media

Reducing shrink without dismantling customer experience and trust

by Daniel Gabay — CEO, Trigo

Shrink isn’t going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences…

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The new chapter of bookstores: From retail to experience

by Clare Jones — Outreach Manager, CUSTOM NEON PTY LTD

Retail as we know it is shifting. Across industries, stores are no longer just points of sale, they’re experiences.

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Zoovu acquires Xgen AI to create single AI native engine

May 28, 2026

Zoovu has acquired Xgen AI to create one AI-native engine for e-commerce product discovery.

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Walmart reduces workforce in streamlining operations

May 27, 2026

Walmart has cut 1,000 jobs as part of a streamlining initiative within its operating structure, according to a CNBC report.

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The $90 jacket that isn't there: Retail's spring/summer inventory problem

by Peter Oram — CEO, PervasID

The retailers that perform best will be the ones who have taken friction out of the model they already have and built confidence in how their operations run…

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German grocer deploys interactive touchscreen kiosk powered by eyefactive

May 26, 2026

Edeka Jensen, a grocery store located in Uetersen, Germany, near Hamburg, has partnered with eyefactive to deploy an interactive touchscreen kiosk solution at…

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Built to Adapt: Why Modularity Matters in Retail Technology

Explore why modularity is becoming essential to the future of retail technology. This blog describes how scalable systems help retailers adapt faster, extend…

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The Future of Grocery: How AI and Computer Vision Are Transforming Retail

Step into the future of grocery, where AI and computer vision are reshaping how stores operate and how customers shop. This blog explores how intelligent…

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Let's Talk Retail Episode 7: Part 2: How a Mobile First Strategy Enhances the Retail Journey

Take a closer look at how a mobile-first strategy is reshaping the retail experience. This video explores how connected technologies, flexible service models…

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Sam’s Club launches enhanced tier to Express delivery

May 25, 2026

Sam's Club has launched enhanced express delivery that offers delivery in an hour or even less.

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How accessible packaging is changing the retail experience

by Andy Meadows — Vice President of Product, Loftware

Walk through any store and you’ll see QR codes on packaging, connecting shoppers to recipes, promotions and brand information. But for millions of consumers…

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Japan airline piloting robotic baggage handlers

May 22, 2026

Japan Airlines is planning to deploy humanoid robots this month to work as baggage handlers at a Tokyo airport.

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US retail sales show solid growth

May 22, 2026

U.S. retail sales increased 4.9% in April and represented the third month of consecutive growth.

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Case Study: How Fast4shop reshapes the pharmacy visit

Behind the scenes, Fast4shop delivers real-time, unit-level inventory and expiry-date visibility, helping pharmacies protect margins and keep essential…

Presented by Zebra Technologies

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Cultivating a modern supply chain: What Spring gardening can teach us about cloud, automation

by Tatiana Munoz — Director of Sales and Business Development USA, Hardis Supply Chain

Modernization can occur incrementally by strengthening the digital foundation, introducing automation where it delivers the most value and gradually building a…

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Ace Hardware debuts AI-powered assistant

May 21, 2026

Ace Hardware has deployed a AI-powered assistant, called 'Hey ARMA,' aimed at helping store associates better serve customers in real time.

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Boot Barn taps Aptos One for mobile POS

May 20, 2026

Boot Barn, a lifestyle retailer, is deploying the Aptos One mobile-first point of sale solution across its 500-plus U.S. locations.

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Toshiba leaders recognized as difference makers

May 20, 2026

Four Toshiba America Business Solutions leaders have been named as 2026 Difference Makers by ENX Magazine.

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C-store RaceTrac redefines loyalty via enhanced rewards program

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards…

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Shein reportedly buying Everlane

May 20, 2026

Shein, a fast fashion retailer, is reportedly aiming to acquire apparel retailer Everlane in a $100 million deal.

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