San Mateo police warn of self-checkout scams

August 20, 2025

The San Mateo Police Department in San Mateo, California is alerting the public about a scam targeting senior citizens at self-checkout lanes.

Zebra Technologies acquiring Elo Touch Solutions for $1.3B

August 19, 2025

Zebra Technologies, a retail technology company, has signed a definitive agreement to acquire interactive screen provider Elo Touch Solutions for $1.3 billion.

Orlando Airport’s animated astronaut making security lines efficient and fun

August 19, 2025

There's a digital ambassador, Annie the astronaut, focused on improving customer experience at Orlando International Airport (MCO).

How data orchestration conducts harmonic customer experiences

by Robin Grochol — VP of Product Management - Data, Identity & Security, Twilio

In the competitive landscape of today’s customers, particularly with more digital natives like millennials and Gen Z, organizations that don't embrace…

NCR Atleos, FCTI expanding ATM coverage at Speedway, 7-Eleven

August 18, 2025

NCR Atleos has expanded its partnership with FCTI Inc. to provide thousands of ATMs to 7-Eleven and Speedway locations.

Top players in pharmacy automation

August 18, 2025

360Quadrants has published its latest Pharmacy Automation Startups/SMEs Companies Assessment, a report that identifies key companies shaping the industry. The…

How AI turning labor from cost center into growth driver for multi-location businesses

August 15, 2025

AI is transforming how multi-location businesses — restaurants, retailers, hotels, etc.— manage their most significant controllable cost: labor. Instead of…

PetSmart appoints Jesica Duarte as EVP, chief commercial officer

August 15, 2025

PetSmart has appointed Jesica Duarte as executive vice president and chief commercial officer.

Man facing felony theft for allegedly swapping tags at Walmart self-checkout

August 15, 2025

A man from Central, a suburb of Baton Rouge, Louisiana, has been arrested for allegedly using a price-tag swapping scheme to steal more than $2,300 worth of…

Frank Mayer Joins Retail Solutions Providers Association

Custom kiosk and display manufacturer Frank Mayer has joined the Retail Solutions Providers Association (RSPA). According to the organization’s website, the…

Future-Ready Airport Kiosks: 3 Trends Transforming the Passenger Journey

As passenger expectations evolve and regulatory requirements shift, kiosk technology must keep pace - offering smarter, more flexible, and inclusive solutions…

Presented by Zebra Technologies

Furniture retailer taps DispatchTrack integration tech to drive seamless customer experience

August 14, 2025

Simple Home Plus, a family-owned furniture retailer, is deploying DispatchTrack's integration technology to boost customer experience from point of sale to…

Morrisons Daily extends NCR Atleos partnership

August 14, 2025

Convenience retailer Morrisons Daily has extended its partnership with NCR Atleos in a quest to provide customers with reliable, secure access to cash via…

Dollar General promotes 6 leaders

August 13, 2025

Dollar General has promoted six leaders across finance, store operations, legal, strategy and IT departments.

AI gaining ground in customer communication strategies

August 13, 2025

Most, 97%, of retailers will be using AI when it comes to customer communications this year.

Shoppers already in back-to-school purchase mode

August 12, 2025

Two-thirds of back-to-school shoppers begun purchasing items for the upcoming school year as of early July, according to the annual survey released today by…

Why retailers should treat checkout as strategic experience, not just a transaction

by Pavel Tsarykau — CEO, Expert Soft

Checkout may seem like just a confirmation page, but it’s still part of the customer journey. If that step is unstable or slightly misaligned with…

Hibbett renews partnership with Digital Wave Technology to enhance digital shopping experience

August 12, 2025

Fashion retailer Hibbett has renewed its contract for Digital Wave's Product Experience Management solution to achieve a measurable impact on scaling product…

Tariffs won’t deter holiday shoppers

August 11, 2025

The tariff policies being imposed by President Donald Trump won't deter holiday shoppers this year.

Mall of America deploys AI-powered video analytics

August 11, 2025

Mall of America has deployed AI-powered analytics to boost parking intelligence at the tourist destination.