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News & Media

Amazon investing big in Australia robotics center

March 16, 2026

Amazon is investing $485 million to $525 million in a robotics fulfillment center in Australia.

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United Airlines enacts rule to make for quieter flight

March 13, 2026

Travelers flying on United Airlines will have to wear headphones when listening to a device as the airline has updated its rules and policies.

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From vending machines to autonomous retail: The evolution of grab and go shopping

Customers want physical shopping to feel as quick and simple as online purchasing. The demand has led to the rise of autonomous retail — stores where customers…

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Expressions gift card kiosks bring personalization to retail gifting

by Richard Slawsky — Editor, Connect Media

The Expressions Gift Card Kiosk offers a personalized greeting card with the option to include a digital gift card, all in a fraction of the space retailers…

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What makes the Automated Retail & Kiosk Innovation Show a must-attend event?

by Richard Slawsky — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.

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SiriusXM VP talks music impact within the retail digital signage experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Stuart Larking, VP of commercial music at SiriusXM, shares insight on why music is becoming more integral for the digital signage experience.

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Costco to be anchor store for Maryland mixed-use district

March 13, 2026

Costco aims to open a wholesale location at VIVA White Oak, a 280-acre mixed use district in Montgomery County, Maryland.

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Touchscreen Solution Enhances Customer Experience in Real Estate

Innovative customer experience with touchscreen software featuring 360° interactive videos, virtual brochure navigation, and real estate solutions.

Presented by eyefactive GmbH

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More consumers using AI tools but still lots of mistrust

March 12, 2026

A hefty number of U.S. consumers, 71%, are using AI tools, with 37% using them daily or several times a week and 41% would use it more frequently for shopping…

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The hidden risks behind retail's AI shopping boom

by Dean Hickman-Smith — Chief Revenue Officer, Testlio

In an era where AI influences $67 billion in sales, the retailers who win will be the ones whose AI earns trust, repeat purchases, and long-term loyalty.

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Pilot taps NCR Voyix for POS platform

March 12, 2026

NCR Voyix, which provides a unified commerce platform, has signed a five-year agreement to deploy its Voyix POS and Fuel solution on the Voyix Commerce…

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Fortunoff Backyard Store opening showroom on Long Island

March 11, 2026

Outdoor furniture retailer Fortunoff Backyard Store plans to open a new 9,600-square-foot location in Huntington Station, Long Island.

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Severe winter weather boosts online retail activity

March 11, 2026

The country's severe winter weather proved to be a boon to online retail which experienced a 1.9% sales jump in January.

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2 dozen states sue over tariffs after court ruling

March 10, 2026

Two dozen states have filed suit against the Trump administration over the latest tariff move by President Donald Trump.

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Palmer Digital names Chuck Lewis as president

March 10, 2026

Palmer Digital Group, which supplies and installs indoor and outdoor digital kiosks as well as drive-thru digital menu boards, has named Chuck Lewis as…

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Reputation at checkout: How predictive AI helps retailers maintain trust in a crisis

by Ted Skinner — Vice President, Marketing, Fullintel

A crisis handled well can strengthen customer relationships by demonstrating responsiveness and accountability. Handled poorly, it becomes a digital record…

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Tariff refund system in progress

March 10, 2026

The U.S. Customs and Border Protection, a federal government agency, is revamping its system to process refunds related to the tariffs imposed by President…

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PAR Technology launches Retail Drive AI

March 9, 2026

PAR Technology Corp., a foodservice technology provider, has launched PAR Retail Drive AI, an AI-powered product suite designed to equip convenience and fuel…

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AI Is redefining the retail experience, but who owns the relationship?

by Adam Brotman — Co-Founder and Co-CEO, Forum3

As AI-powered assistants increasingly guide shoppers from discovery to purchase, the experience itself is being reshaped. It’s faster, more conversational, and…

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National Retail Solutions wins 2 2026 CVAI Awards for AI, business transformation

March 9, 2026

National Retail Solutions has been named a dual winner in the inaugural 2026 CVAI Awards, presented by ChannelVision and Beka Business Media.

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