How do you describe the CRM evolution? With these 4 c's

By John Oechsle, CEO, Swiftpage

Report: Proximity tech a common factor among top retailers

May 23, 2017

A new study reveals that 75 percent of the top U.S. retailers have at least one thing in common: they've deployed proximity technologies as part of their…

UK clothing retailer hires on new CEO for turn-around strategy

May 23, 2017

Jill McDonald, formerly chief of U.K. car parts player Halfords Group Plc., is being tapped by Marks & Spend Group to turn around its struggling clothing…

Human interaction key to customer experience, reveals research

May 23, 2017

Trading human interaction for total automation may save money but it's not going to win a retailer any points with consumers.

Contactless retail payments to top $1T worldwide by 2019

May 23, 2017

New data from fintech analysts at Juniper Research forecasts that the global value of contactless transactions made via payment cards, mobile devices and…

TransitScreen deploys display at MetroPlan Orlando

May 22, 2017

TransitScreen is teaming up with the Florida Department of Transportation to deploy a display at the MetroPlan Orlando offices. The display is designed to…

Paytronix report examines how to draw less frequent guests into loyalty program

May 22, 2017

Paytronix Systems Inc. has released a report that examines key metrics on guest loyalty programs. The report found that the majority of new members that join a…

UK consumer impulse spend targets fashion buys

May 22, 2017

Shoppers in the U.K. spend more when shopping online than in the store — an average of $258.24 more and fashion is the top focus.

Consumers have high level of trust when it comes to brand, claims report

May 22, 2017

Brand matters, at least to shoppers and there's a high level of trust still in play, according to a new Blackhawk Network survey.

Retailers still face EMV issues

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent…

Home Depot fiscal results a bright light in retail segment

May 19, 2017

Not every retailer is being battered and scrambling to spur more sales and customer base. Home Depot is beating analysts' expectations when it comes to profit…

Analyst: JC Penney needs to spruce up its fashion

May 19, 2017

While J.C. Penney’s store sales dropped across all its clothing lines in the past quarter not everyone is down on the retailer.

Wal-Mart beats the street with earnings, sales

May 19, 2017

The first quarter was a good one for Wal-Mart as the retailer bested industry analysts' predictions thanks to robust online sales.

Clearant intros Quick Chip solution for faster EMV processing

May 19, 2017

Payment processor Clearent has launched Quick Chip technology for EMV, a solution that significantly speeds up chip card transactions to make them just as fast…

What AI can teach you about your customers

When most businesses think of artificial intelligence, chances are they think about chatbots, logistics, or really any machine learning algorithm that improves…

Amazon prepping brick-and-mortar bookstore for D.C.

May 18, 2017

Amazon, which built its e-commerce empire on putting the physical bookseller nearly out of business, is now reportedly planning to launch another…

Brick-and-mortar retail showroom boasts online mattresses only

May 18, 2017

Given the success of online mattress sales it's obvious not every consumer needs to physically test out a bed before making a purchase.

Report: Amazon, Google are most loved brands

May 18, 2017

The two most loved brands in America are Amazon and Google.

Warren Buffet: Retail is changing big time

May 17, 2017

Iconic investor Warren Buffett isn't very bullish on the retail segment. In fact, in his view, retail is now purely ecommerce.

Wegmans, Publix are tops with grocery shoppers, reveals study

May 17, 2017

Shoppers' favorite grocery stores in the U.S. are Publix and Wegmans, which landed in a first-place tie in a new Market Force study.