Macy's selling top half of Chicago flagship space

May 17, 2017

Macy's has put the top half of its Chicago flagship store space up for sale, according to a Chicago Tribune report.

Digital, physical worlds collide at Amazon Books

by Will Hernandez — Editor, NetWorld Media Group

Amazon’s new bookstores partly leans on mobile technology, but could use some improvements with something like beacons.

Target to test new restock strategy, next-day delivery in Minneapolis

May 16, 2017

In a quest to get orders into the hands of customers faster than ever, Target is prepping a new delivery and restocking approach that it hopes to pilot in…

Amazon drops free ship minimum to $25

May 16, 2017

In the ever-increasing battle to gain greater customer share and sales, Amazon has now lowered its minimum purchase for free delivery to $25 for non-Prime…

Bon Ton names new CEO, board chair

May 16, 2017

The Bon Ton Stores chain has named Debra K. Simon as board chairman and William Tracy as new president and CEO.

Delta to test face scanning kiosks for checking baggage

May 16, 2017

Delta will test a face scanning kiosk for baggage check at the Minneapolis-St. Paul International Airport this summer, according to CNN.

Millennials love burger discounts, Gen X favors Mexican fare price cuts

May 16, 2017

A new national consumer report regarding restaurant and take-out dining habits reveals 53 percent have at least one food/mobile app on their smartphone and 7…

Euclid Analytics and AgilOne collaborate on integration

May 15, 2017

Euclid Analytics and AgilOne have partnered to bring retailers an integrated platform that combines shopping experience personalization, in-store profiles and…

Macy's misses forecast expectations

May 15, 2017

Less sales translated into less profit for Macy's first quarter and the retailer failed to meet analysts' expectations regarding financial performance.

Connecticut supermarket boosts sales with recipe/coupon kiosk

May 15, 2017

Geissler's Supermarkets in East Windsor, Connecticut uses a recipe/coupon kiosk with a printer and has started printing coupons and hanging them in front of…

Vertic deploys 105-inch touchscreen display at Hanover festival

May 15, 2017

Vertic recently deployed a four-way, 105-inch touchscreen display at the Hannover Messe festival in Hanover, Germany for its client Danfoss. The solution was…

Future of retail is robotic and not just in the supply chain

While augmenting human labor in the supply chain with robots enables increased productivity, this advancement is rendered ineffective when the back office acts…

Report: Abercrombie & Fitch on the sale block

May 12, 2017

The latest retailer heading for acquisition may well be apparel veteran Abercrombie & Fitch.

Flowers don't rule Mother's Day, but gift cards are welcome

May 12, 2017

A new study regarding what moms want for Mother’s Day debunks one of the top holiday myths — that flowers rule.

Chatbot success 101: Why a single customer view is a must

The need for retailers to have a single customer view to ensure a consistent positive experience, across all the channels via which they interact with…

Millennials likely to bail on banks, card companies in case of false declines

May 12, 2017

Iovation, a provider of device-based consumer authentication and fraud prevention solutions, has released findings from its study of the effects of false…

Amazon dominating voice-control speaker realm, claims report

May 12, 2017

Amazon is a dominating etailer on many fronts and now it's dominating the voice-controlled speaker technology realm, according to a eMarketer research.

Brookstone CEO: Product development, brand, channels are key focus ahead

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Specialty retailer Brookstone has weathered more than a few challenges, including bankruptcy, but is finding success once again with a strong product, brand…

IBM study finds current in-store and digital experiences fail to improve customer experience

May 11, 2017

An IBM study reveals current digital experiences in stores fail to improve customer experience. IBM surveyed 507 brands in 25 countries and found that the…

Grand Trunk pulls in Envoy B2B platform to support growth initiative

May 11, 2017

Grand Trunk is using Envoy's Core B2B platform to drive business forward and unify B2B processes.