News & Media
Target hiring 100K workers for holiday sales season
September 18, 2024
Target is planning to hire approximately 100,000 seasonal workers for roles in its stores and supply chain facilities.
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ICX Summit: The power of customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…
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Amazon Prime Big Deal Days happening Oct. 8-9
September 18, 2024
Amazon will hold its next sales bonanza, called Big Deal Days 2024, October 8-9 and it's just for Prime members.
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Online shopping will drive holiday sales growth
September 17, 2024
The holiday retail sales season will see an increase between 2.3% and 3.3% but online holiday sales will be more robust, growing between 7% and 9%, compared to…
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Bringing brand loyalty back: Adapting to a new age of customer expectations
by Todd Pollak — Chief Revenue Officer, Marqeta
With competition for consumers’ attention at an all-time high, brands that embrace the latest technology to forge deeper, personalized experiences with…
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Costco, Ikea execs cited as retail leaders shaping the future
September 17, 2024
The National Retail Federation Foundation is honoring five retail leaders as those shaping the future of retail in 2025.
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Whole Foods Market debuts smaller format store in NYC
September 16, 2024
Whole Foods Market is opening its first smaller format store, called Whole Foods Market Daily Shop, this week in New York City's Lenox Hill neighborhood.
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Product discovery not hitting high notes with consumers
September 16, 2024
Four in 10 online shoppers are giving product discovery experiences a 'C' grade or less and are wanting more tailored search results.
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Unlocking retail success: How causal AI boosts sales, drives repeat visits
by Mridula Rahmsdorf — CRO, IKASI
While causal AI requires high-quality data, computing power, and skilled human interpretation, its benefits outweigh these challenges.
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Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight
September 13, 2024
Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…
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Havis, Verifone team on self-checkout kiosk for convenience stores
September 13, 2024
Havis, Inc., a provider of technology mounting solutions, has unveiled the C18 Self-Checkout Kiosk in collaboration with Verifone, a payment solutions provider.
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Walmart deploys invisible barcodes to stem shoplifting
September 12, 2024
Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…
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Retail drive-thru vending machines open in Port Alice
September 12, 2024
Port Alice, Vancouver residents will soon be able to explore a small drive-thru retail complex at the corner of Marine Drive and Taylor Way, according to a…
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Kroger offers rewards for consumers who get flu shot
September 11, 2024
Kroger Health, a division of The Kroger Co., is rewarding customers who get a flu shot and vaccines beyond the flu shot.
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Why machine learning is key to retail media growth
by Nikhil Raj — Chief Business Officer for Retail Media, Moloco
To fully unlock the value of retail media, the industry must take a page from leaders like Amazon and Walmart, who are largely on-site ads businesses.
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ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
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ICX honors 5 Elevate Award winners at 2024 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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Customers embracing AI-driven personalization but still value the human connection
September 10, 2024
Consumers are embracing the personalized sales experience that artificial intelligence technology offers but still highly value human to human connection.
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How AR and 3D modeling are reshaping customer experience
by Gaia Vernaglione — Director of Americas, Zakeke
As AR and 3D modeling technologies continue to evolve, their impact on the customer experience will only grow. Retailers that leverage these tools will gain a…
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Sainsbury's debuts AI-powered checkouts
September 10, 2024
Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded…
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