Shoezone offers free next day delivery

June 26, 2024

Shoezone, an omnichannel U.K.-based footwear retailer, is offering free next-day delivery with no minimum purchase for all online orders.

5 secrets from top QSRs to increase Gen Z retention

You’ve heard it a million times: Gen Z is different. How can you improve engagement and retention among Gen Z employees? We took key learnings from studying…

Presented by RetailCustomerExperience.com

Tailoring customer experiences in 2024: Going beyond basics

by Tara Kelly — CEO, Founder and President, SPLICE Software

When used to build relationships with customers, surveys and opt-in management show that your brand cares about each individual’s experience.

Fleet Feet leader shares customer experience strategy insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet…

Census retail sales reveal healthy consumer

June 26, 2024

The growth in retail sales in May reveals a "reasonably healthy consumer," according to National Retail Federation Chief Economist Jack Kleinhenz despite the…

Consumers big fans of loyalty programs

June 25, 2024

More than half, 70%, of consumers prioritize brands with loyalty programs and 76% of Americans will spend more when participating in a loyalty program.

Amazon Prime Day happening July 16-17

June 25, 2024

The 10th annual Amazon Prime Day will take place July 16-17, offering daily deal drops every five minutes and access to new brands including Allbirds, Kiehl's…

Retail innovation: Small AI projects with big impact

by Jarrod Davis — Product Marketing Manager, Cognigy

While AI advancements have been extraordinary, the path to game-changing ROI doesn't have to be disruptive. By starting small with strategic and contained use…

Target deploys GenAI tech to team members

June 25, 2024

Target has deployed a GenAI chatbot, called Store Companion, to its store team members. The GenAI tech is aimed at enhancing the shopping experience and making…

Shopify integrates into eyefactive touchscreen CMS software

June 24, 2024

Shopify can now be used at the point of sale on all large interactive digital signage systems as it's been fully integrated into the eyefactive touchscreen CMS…

Target partners with Shopify on curated product line at Target Plus

June 24, 2024

Target is teaming up with commerce platform Shopify to offer a curated product line on Target Plus, Target's third-party online marketplace.

Partner Tech Set to Debut Next-Gen Self-Checkout Solution with Advanced AI Features at RSPA

Advanced AI-driven self-checkout software revolutionizes the customer experience and enhances theft prevention.

Balancing the human touch with AI — a Q and A with Marbue Brown

by Daniel Brown — Editor, Networld Media Group

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…

Untuckit expands NewStore partnership

June 21, 2024

Untuckit, a men's apparel brand, is extending its partnership with NewStore.

Lowe’s names Jennifer Wilson as marketing SVP

June 21, 2024

Jennifer Wilson has been named SVP and chief marketing officer for Lowe's Companies, Inc.

Improving customer experience: 3 strategies to get ahead in 2024

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

No retailer needs hundreds of customer experience strategies. Here are three starting principles for building a strong CX foundation.

Shopify for POS Touchscreens and Kiosks

Shopify can now be used at the POS on all large interactive digital signage systems, such as multi-touch displays, tables, self-order terminals or video walls.

8 Essential Must-Haves In A Linerless Label Printer

Discover essential features to consider when selecting a linerless label printer to enhance efficiency, sustainability, and profitability in your business…

Male consumers top gift card buyers

June 20, 2024

The male consumer is the primary gift card buyer in the U.S. for the first time, according to a Blackhawk Network research report on consumer gift card and…

Leveraging GenAI to improve the retail shopping experience

by Tristan Barnum — CMO, Wildfire Systems, Inc.

In an era where consumers have come to expect tailored interactions, Gen AI empowers retailers to leverage enormous datasets and apply algorithms to deliver…