ShopRite launches Phononic tech for grocery pickup, delivery

February 13, 2024

ShopRite, a supermarket brand under the Wakefern Food Group, has launched Phononic's freezer and refrigerator totes, featuring active cooling solutions, at a…

Spanish bank taps NCR Atleos for ATM network

February 13, 2024

Banco Sabadell, a bank in Spain, has selected NCR Atleos Corp., a provider of financial access solutions for retailers and financial institutions, as its ATM…

'Rollasole' machines offer rolled flats for women

February 12, 2024

Women walking the Las Vegas Strip sometimes get sore feet. Fortunately, they have access to rolled flats available at 18 "Rollasole" vending machines…

Inflation playing role in Valentine’s Day spend

February 12, 2024

The Cupid holiday is fast approaching and 82% of American couples plan to buy gifts for their partner for Valentine's Day this year. The average spend will be…

How one retail veteran achieves customer satisfaction with self service in today’s omnichannel marketplace

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As omnichannel shopping has expanded for nearly all product categories, how does a brand ensure the same level of customer satisfaction in self-service…

Man beat in prison sues Macy’s for facial recognition-based incarceration

February 9, 2024

Fight for the Future, an organization campaigning against the use of facial recognition in stores, has cited a recent case against Macy's as an example of why…

Not every Gen Zer loves their Valentine’s Day gift

February 9, 2024

One in four U.S. Gen Z Valentine's Day gift recipients secretly return the item and get cash.

eyefactive Presents Two World Firsts as ISE 2024 in Barcelona

eyefactive, a leading provider of touchscreen software and technologies, is proud to announce its participation at the Integrated Systems Europe (ISE) 202…

The benefits of Hughes managed network services for retailers

Carl Udler of Hughes talks to Retail Customer Experience editor Judy Mottl about how Hughes helps retailers solve and prevent network connectivity problems…

Generative AI adoption, pilots top enterprise agenda

February 8, 2024

Nine in 10 organizations are adopting or piloting generative AI systems, according to a MIT Technology Review Insight report.

7-Eleven acquiring 204 stores from Sunoco LP

February 8, 2024

7-Eleven Inc. will acquire 204 stores from Sunoco LP, including Stripes convenience stores and Laredo Taco Co. restaurants.

Partner Tech USA CEO shares customer engagement philosophy

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered…

Rocky’s Ace Hardware expands footprint

February 7, 2024

Rocky's Ace Hardware, a family-owned Ace Hardware dealer, is acquiring two Massachusetts stores and will grow to 50 locations across nine states.

Retailers investing in AI this year

February 7, 2024

Retailers are committed to AI infrastructure spend this year with over 60% planning to increasing AI investment in the next 18 months.

How a jewelry insurer is driving customer engagement via AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BriteCo, which offers jewelry and watch insurance, is tapping Generative AI to boost customer service as well as streamline company processes.

Bluefin chief talks customer-centric strategy, retail product offerings

Frank Pisano, CEO at Bluefin, a longtime digital signage veteran, shares insight on his first year at the helm, Bluefin’s customer-built strategy and the…

Australian sports enterprise deploys Mashgin self-checkout kiosks

February 6, 2024

The Adelaide Oval, a sports ground in Adelaide, Australia has deployed 20 self-checkout kiosks from Mashgin.

Buc-ee’s coming to Mebane, North Carolina

February 6, 2024

A Buc-ee's gas station and convenience store has got the green light to open in Mebane, North Carolina.

Blending tangibility and technology to flourish in the 2024 in-store retail redux

by Carl Rysdon — Vice President, Retail Industry, Ricoh USA

The future of retail in 2024 and beyond lies in retailers who can seamlessly integrate the tangible with the technological.

Cantaloupe snaps up Cheq Lifestyle Technology

February 6, 2024

Cantaloupe Inc., a provider of end-to-end technology solutions for self-service commerce, has acquired Cheq Lifestyle Technology Inc. for an undisclosed sum…