Roadmap for retailers navigating privacy in the era of consumer data protection

by Tom Gleeson — CEO, Kepler Analytics

Reasons why retailers must reevaluate data collection and utilization strategies.

Wisconsin supermarket co-op goes digital with ordering

April 25, 2024

Willy Street Co-op, a group of cooperative supermarkets around Wisconsin's capital, has deployed digital ordering and fulfillment solutions from eGrowcery, a…

Neiman Marcus debuts immersive ‘retail-tainment’ experience

April 25, 2024

Neiman Marcus, in partnership with Balmain, has launched the 'Balmain Beach Club,' an immersive customer activation. The immersive experience is available in…

BJ’s opening in Myrtle Beach later this year

April 24, 2024

BJ's Wholesale Club is planning to open a location in Myrtle Beach, South Carolina within its fiscal year.

Fabletics taps Khloe Kardashian in new collection

April 24, 2024

Fabletics is once again teaming up with television star Khloe Kardashian on a clothing collection. The third effort is called Khloe V3.

Big, bulky delivery failures turn consumers off

April 23, 2024

A majority of consumers, 77%, will abandon a retailer after a failed big and bulky product delivery, such as furniture purchases.

Vallarta Supermarkets optimizing product spacing, planning with Relex tech

April 23, 2024

Vallarta Supermarkets, a regional U.S.-based grocer, has selected Relex Solutions, a provider of unified supply chain and retail planning solutions, to support…

AI overload: The good, the bad, and the ugly impact on customer experience

by Tomer Azenkot — CEO, Vee24

With 92% of businesses leveraging AI-driven personalization for growth, and 62% of leaders noting enhanced customer retention, the power lies in AI's ability…

Retail workers: Our tech needs are ignored

April 22, 2024

Nearly half, 40%, of retail workers feel their tech needs are being ignored.

Four Seasons taps Sudhakar Veluru as CIO, EVP

April 22, 2024

Sudhakar Veluru has been named CIO and EVO at hospitality company Four Seasons.

Levi Strauss reopens Thailand mall location

April 19, 2024

Levi Strauss & Co. has reopened its store at the Central World mall in Bangkok, Thailand.

Lowe’s 1st home center to jump on DoorDash

April 19, 2024

Home improvement brand Lowe's has joined the roster at DoorDash and is the delivery service's first home center partner.

A look at AI today, and down the road, in the retail industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kathy Kimple, executive director of strategy at OSF Digital, explains how AI is shaping the retail industry in various ways including hyper-personalization of…

Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs

Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.

Target sued over biometric data consent issue

April 18, 2024

A class action lawsuit has been filed against Target in Chicago, Illinois, regarding the alleged collection of biometric data without consent.

Retail sales grew in March

April 18, 2024

Retail sales continued to increase in March, according to U.S. Census Bureau data, driven by tax refunds and job growth.

The value of loyalty programs for grocery stores

A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability.

Presented by RetailCustomerExperience.com

The Athlete’s Foot expands Louisiana footprint

April 17, 2024

The Athlete's Foot has expanded its retail presence in Baton Rouge, Louisiana, with two new store locations.

Beyond Black Friday: Unpacking insights on mobile app engagement

by Debbie Braney — SVP of Global Marketing at Glassbox, Glassbox

Insights from Glassbox’s 2023 Holiday Survey provide retailers invaluable consumer feedback on mobile app engagement.

Many consumers embracing omnichannel journey

April 17, 2024

A majority of consumers, 73%, are blending online research, physical store visits and options such as buy-online and in-store pickup before making a purchase.