GenAI investment top priority for nearly half of businesses

April 16, 2024

Investing in generative AI is a top priority for 45% of business leaders, and 97% of leaders at companies with more than an annual revenue of $1 billion or…

DIY home improvement retailer joins retail media platform

April 16, 2024

Leroy Merlin, a DIY home improvement and gardening retailer, has partnered with retail media platform Zitcha.

Need live bait? Walmart has a service for that

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The aim is to reel in customers who don’t want to get to the local bait shop super early.

7 Considerations When Evaluating Your Service Provider

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same…

Presented by Burroughs, Inc.

Kroger debuts vehicle tag renewal kiosk

April 15, 2024

The Thompson Bridge Kroger in Gainesville, Georgia, has installed a Georgia MVExpress Motor Vehicle Tag Renewal kiosk, according to a report from AccessWDUN.

Indianapolis retailer hosts harm-reduction vending machine

April 15, 2024

A harm-reduction vending machine has launched at an eastside Indianapolis store, according to a WISH TV report.

Card skimmer discovered on Walmart checkout kiosk

April 15, 2024

A credit card skimmer was found on a checkout kiosk at the Walmart in Bayonne, New Jersey, on April 9, spurring an investigation by the Bayonne Police…

UK men’s retailer piloting virtual try-on tech

April 12, 2024

Moss, a U.K. retailer of men's formal wear, is piloting a trial of AI-powered virtual try-on technology called Zyler from Anthropics Technology.

Norwegian grocer debuts payment terminal fleet

April 11, 2024

Rema 1000, a subsidiary of the Reitan Group, is deploying a fleet of PAX Android A35 payment terminals that will allow the Norwegian grocer chain to accept…

A new wave of grab and go checkouts on the rise in retail

by Jeff Dossett — Chief Revenue Officer, Impinj

Many retailers are turning to RAIN RFID-powered self-checkout which delivers increased automation and accuracy, along with speed and reduced customer-employee…

PXG launches California flagship

April 10, 2024

PXG, a golf equipment and apparel retailer, has opened a flagship location in Huntington Beach California.

Economy sturdy despite slow growth forecast

April 10, 2024

Despite predictions for slower growth in retail sales the economy remains sturdy, according to the National Retail Federation, and should continue to do well…

Global innovation summit debuts in Owensboro, Kentucky

Visit Owensboro is collaborating with key influencer, Brian Wallace to launch The Innovate Summit (Innovate) on the Owensboro waterfront scheduled for May…

Denim brand extends Tulip partnership for customer engagement strategy

April 9, 2024

Denim brand 7 For All Mankind is extending its partnership with Tulip, a cloud-based customer engagement platform provider, in its goals to deliver exceptional…

Actor Kristen Wiig now Target’s ‘Target Lady’

April 9, 2024

Target has tapped actor Kristen Wiig as its 'Target Lady' for a national media campaign as it kicks off its Target Circle Week sales event happening April 7-13.

How retailers can leverage the power of Gen AI to enhance the customer buying experience

by Tony Klimas — CEO and President, Horvath USA

Expect more retailers to accelerate investments in generative artificial intelligence and use the technology to strengthen customer relationships and more…

eyefactive Presents Two World Firsts at ISE 2024 in Barcelona

eyefactive, a leading provider of touchscreen software and technologies, is proud to announce its participation at the Integrated Systems Europe (ISE) 202…

Athlete’s Foot partners with LSU Tiger Flau’jae Johnson

April 8, 2024

The Athlete's Foot, an athletic-inspired lifestyle and streetwear retailer, has named LSU college basketball player Flau'jae Johnson as a brand ambassador.

Negative experiences trigger most consumer feedback

April 8, 2024

Customers are more likely to provide feedback when expectations aren't met, if there is poor product or service quality and if an issue goes unresolved.

Real time inventory accuracy rate not too high among retailers

April 5, 2024

When it comes to retail inventory, 68% of retailers report having an accurate view across their entire operations and just 4% report a 100% accuracy.