Recycling kiosks give funding to vets

November 13, 2011

PepsiCo has made its second $500,000 donation to the Entrepreneurship Bootcamp for Veterans with Disabilities (EBV), through its Dream Machine recycling kiosks.

Survey: Grocery shoppers maintain or increase spending, look for more value, service

Consumer spending on groceries has increased in the past three months, but consumers are expecting more from their stores.

Drug Mart extends deal to carry Kodak kiosks

November 13, 2011

Eastman Kodak Company recently announced the renewal of its agreement with Ohio-based Discount Drug Mart Inc. to be the drug-chain's exclusive supplier of…

Restoration Hardware makes big opening in Houston

November 13, 2011

Houston's Restoration Hardware Gallery in Highland Village opened its 14-foot doors Friday, revealing a European-flavored residential setting that looks more…

HMV opens consumer technology store in London

November 13, 2011

HMV tech is now selling consumer technology products including Apple iPads and iPods, headphones, and a small selection of CDs, DVD/Blu-ray and games in its…

Walmart buys mobile company built in Aussie garage

November 13, 2011

Walmart has bought Grabble, a mobile shopping technology start-up company created in an Australian garage.

IBM launches improved self-checkout system

November 13, 2011

IBM has launched a checkout solution allowing retailers to provide customers with third-party products and services at checkout.

Regifting the ghost of Christmas past

by Lisa Biank Fasig — Director, JZMcBride and Associates

For most of us, holiday gifts can haunt us like the ghosts of Christmas past. From nose-hair clippers to maternity bras, we've each been given an…

NRF: Return fraud to cost retailers $3.5 billion this holiday season

November 9, 2011

While still a tremendous problem, fewer retailers are expecting return fraud rates to grow this holiday season, thanks in part to enhanced return policies and…

CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

Is expansion on your horizon? Should it be?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I was listening to a company's CEO/founder relate her company's rise to success, warts and all, when she stated that when they hit $3 million in revenue they…

MICROS launches mobile POS

November 8, 2011

MICROS-Retail, a division of MICROS Systems, Inc., and a provider of retail technology for the specialty and general merchandise retail industry, has announced…

HFA and Retail Radio announce licensing arrangement for in-store music

November 8, 2011

The Harry Fox Agency Inc. (HFA), provider of rights management, licensing and royalty services for the music industry, and Retail Radio, one of the fastest…

U.S. households plan to spend an average of $497 this holiday season

November 8, 2011

U.S. households are expected to spend an average of $497 on gifts this holiday season, The Conference Board reports today. Only 7 percent of consumers said…

Gap mobile coupon program now to include Banana Republic, Old Navy brands

November 8, 2011

Retailer Gap Inc. said it will be expanding its Gap Mobile4U program to include its other brands Banana Republic (BR mobile 4U) and Old Navy (Old Navy 4U).

Old Navy joins location-based shopping app shopkick

November 8, 2011

Today shopkick, the location-based shopping app that rewards shoppers for walking into stores, announced Old Navy has joined its Partner Alliance. According to…

CETW11: Digital experiences create 'multiverse' of customer engagement

by Christopher Hall

A business strategist looks at how digital technologies expand the three dimensions to expand engagement opportunities.

CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.

The five things to know about "Retail Five Things to Know" blog posts

by Mark Murray — Director, The Store Channel

As I am a novice at this "blog thing," I went on a quick web safari to see how my maiden voyage with RCE measured up. On the journey, I discovered the rhythm…

Survey: Retailer digital marketing spending to increase across all channels in 2012

November 7, 2011

While traditional digital channels such as search and email continue to dominate retailer marketing spending, social and mobile channels are growing in…