Survey: Kohl's is America's favorite fashion retailer

November 7, 2011

Kohl's is the nation's favorite fashion retail chain, according to an annual consumer survey conducted by Market Force Information, a provider of customer…

Young America short-term rewards result in 10 percent sales lift

November 7, 2011

Loyalty programs that are structured like promotions may generate significant short-term sales lift, according to Young America, an incentive marketing firm.

Best Buy grows its business IT services with acquisition of mindSHIFT

November 7, 2011

Best Buy announced that it has reached an agreement to acquire mindSHIFT Technologies Inc., a managed service provider (MSP) for small and mid-sized…

Big Y selects AisleBuyer mobile shopping platform

November 7, 2011

Big Y Foods, Inc. and AisleBuyer LLC have announced a partnership to provide Big Y's customers with a mobile application for iPhone and Android devices that…

Sir Richard Branson backs Square with multimillion dollar investment

November 7, 2011

Sir Richard Branson of Virgin fame announced via his Twitter feed that he's investing in mobile payment start-up Square.

Updating the referral bonus

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

We all know that finding and retaining great people is a vital element for any experience-based store or company. What might not be as obvious is how much…

Report: Mobile device retail traffic will more than double this November

Fifteen percent of people logging onto a retailer's Web site are expected to do so through a mobile device.

Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.

Coupon Express expanding despite loss of funding

November 6, 2011

Coupon Express today announced a number of recent corporate updates as a follow up to last week's announcement of the closing of key funding.

Intuit partners with AT&T to provide GoPayment mobile POS to small biz customers

by James Wester — Editor 1, Mobile Payments Today

Companies to provide automatic sign-up and pre-approval to AT&T merchant customers.

CETW11: Five shows in one

by Christopher Hall

From digital signage to self-service to mobile and more, CETW aims to cover the spectrum.

Target giving free shipping to its cardholders

November 6, 2011

Target today announced that it is giving free shipping for all orders placed at Target.com when shoppers use their branded REDcard. The company also announced…

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.

Apple reopens in Big Apple

November 3, 2011

Apple's highest-profile store in New York is open today after a five-month remodel.

Study: Annoying music drives customers away

November 3, 2011

Half of Britain's shoppers have left a store because they were annoyed by the music, according to a study by Immedia Plc, a company that develops music…

Data analytics start-up receives $5.8M investment

November 3, 2011

Euclid Elements' data analytics platform is now publically available to retailers and merchants at euclidelements.com.

Blockbuster Express kiosks to increase prices

November 3, 2011

NCR Corp.'s Blockbuster Express is doubling the price of some of its movies to $2 effective Nov. 8, following similar moves by redbox and Netflix.

FDM launches DVD kiosks

November 3, 2011

Freestyle Digital Media is launching its new platform for digital distribution, cable and video-on-demand.

Reflect, CBS Outernet to present at CETW

November 3, 2011

Reflect, the a rich media solution provider that delivers customer experiences through technology and integrated services, and CBS Outernet, an outdoor media…

Covert loyalty: Treat, or trick?

by Phaedra Hise — Senior Editor, COLLOQUY

Last week I received an invitation to join Zappo's VIP loyalty program. Of course I knew it existed. I had heard that it was a model of customer service and…