Retail self-checkout boasts major shrink, claims research

November 30, 2023

Research from Grabango, a provider of checkout-free technology, indicates self-checkout machines are a significant driver of shrink, with losses amounting to…

Exploring Generative AI in Ecommerce: A 2024 Primer

Generative AI can revolutionize ecommerce by automating processes, predicting trends, and streamlining operations. Our article explores key applications and…

Tesco debuts scan-free checkout kiosks

November 29, 2023

Customers at the Tesco Fulham Reach Express in London will be able to walk up to a scan-free checkout kiosk and receive a list of the products they have picked…

NCR Voyix retains top POS software supplier status

November 29, 2023

NCR Voyix Corp, a provider of digital commerce solutions, has retained its spot as the world's largest supplier of point of-sale software in RBR Data Services…

Holiday weekend sales set online spending record

November 29, 2023

The Thanksgiving weekend, which includes the iconic Black Friday retail sales day, hit a record-setting online sales figure of $38 billion, according to Adobe…

Ripple effect of 'Girl Math': Analyzing impact on consumer behavior, retail returns

by Gaurav Saran — CEO, ReverseLogix

Retailers are jumping on the girl math bandwagon in their marketing strategies, but they can also use it to shape their approach and messaging around product…

Brick, Click, & Beyond: Dissecting Retail’s Hurdles and Designing the Ultimate CX Blueprint

Winning in today’s rapidly evolving retail landscape requires an urgent understanding of critical challenges in both brick-and-mortar and online sectors and…

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Kmart Australia piloting 'click-and-collect' self-serve kiosk

November 28, 2023

Kmart Australia has introduced a "click and collect" self-serve service kiosk that uses warehouse robotics to bring orders to customers on a test basis over…

C-stores deploy unmanned currency exchange kiosks

November 28, 2023

Shoppers at CU convenience stores in South Korea are able to execute currency exchanges for 15 different currencies by scanning their passports at self-service…

5 ways QR codes can drive virtualization in the retail customer experience

by Sharat Potharaju — Founder and CEO, Beaconstac

Retailers are embracing virtualization as a strategy to seamlessly merge the digital and physical presence, creating a harmonious customer experience that will…

UK retailer selects NCR Atleos for ATM network

November 28, 2023

Asda Stores Ltd., a retailer based in the U.K., has selected NCR Atleos to provide its ATM network. In particular, Atleos will deliver more than 1,20…

Buc-ee’s travel centers home to EV charging stations

November 27, 2023

Mercedes-Benz HPC North America, which is launching EV charging stations across North America, has signed an agreement to build charging hubs at most Buc-ee's…

eyefactive Presents New Models of Transparent OLED Touchscreens

eyefactive updates revolutionary OLED-based touchscreen systems, SOLARIS and POLARIS, redefining interactive digital signage.

Retailers see the value of AI so why aren’t more using It?

by Paul Brenner — SVP of Retail Media & Partnerships, Vibenomics

Retailers may already understand what AI can do for their business, but now is the time to act on it.

Vending machine offers products in exchange for marketing survey

November 23, 2023

Beauty products are available at a recently installed vending machine on the top floor of the Kichijoji Tokyu Department store in Tokyo in exchange for filling…

Navigating inflation, personalization in retail come 2024

by Rob Weisberg — EVP & PRESIDENT, INCENTIVES & LOYALTY, INMAR INTELLIGENCE

Brands and retailers must adapt their strategies to retain shopper loyalty amidst inflationary pressures.

Retail’s 3 Ps for making the holiday season the most wonderful time of the year

by Neeraj Methi — Vice President of Solutions, BeyondID

In making a commitment to simplify payment, embrace personalization, and go passwordless, retailers can create a more frictionless and secure holiday shopping…

Target testing limited self-checkout strategy

November 22, 2023

Target is running a restricted pilot of self-checkout in order to determine if the approach can help shorten customer wait times at full-service cashier lines.

Real-time data top weapon in battling retail supply chain hurdles

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In today’s retail climate, consumers have come to expect immediacy and availability, and when a retailer fails to deliver, customers are quick to turn to the…

What retailers are closed on Thanksgiving?

November 21, 2023

Once upon a time Thanksgiving was celebrated not only for a bountiful spread on the table but as the kickoff time for the infamous Black Friday sales at nearly…