The Beauty of Soft Benefits

by Sharon Goldman — Senior Director, COLLOQUY

Benefits of Outsourcing IT Services

Integrating POS systems, installing new equipment and managing service calls can be time-consuming and expensive. A tech partner can help.

Mobile loyalty app shopkick welcomes small, medium retailers

June 21, 2011

Location-based shopping app shopkick is welcoming small local stores and coffee shops into its program. The program, which already includes prominent retailers…

Report says Australian online grocery market to double by 2014

June 21, 2011

According to a story at Australia’s Power Retail, a new report by Nielsen says the online grocery sector in Australia will hit US$25 billion by 2014, more than…

Lowly barcodes get fresh approach

June 21, 2011

The humble universal product code (UPC), the tiny barcode that appears on every package good, is getting a creative new approach. An article at the Wall Street…

NetWorld Alliance publishes roadmap for mobile retail apps

June 21, 2011

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience and other B-to-B news and information portals, has published "Executive Briefing…

NN4M combines catalog shopping with impressive interactivity on figleaves.com iPad app

June 21, 2011

NN4M, a provider of integrated, transactional retail apps and mobile solutions, has developed a mobile shopping iPad app for retailer figleaves.com. The new…

Google's Schmidt predicts NFC payments will be widespread soon

June 21, 2011

According to the Financial Times, Google’s executive chairman Eric Schmidt said he believes a third of check-out terminals in retail stores and restaurants…

You can't sell a Rolex like a Ram Truck

by Bob Phibbs — CEO, The Retail Doctor

More and more brands are opening their own retail outlets in an effort to make their brand stand out. But more importantly to control their image.

Good news for retailers and shoppers: "retail therapy" does make you happy

June 20, 2011

According to an article in the UK Daily Mail, it’s official: shopping does make you happy. The article cites a new study that says buying something nice has “a…

Virtual POS discussion turns lively

June 20, 2011

In a recent presentation at RIS News Retail Technology Conference in Orlando, Fla., Ken Morris from Boston Retail Partners spoke to a standing room only crowd…

UK mobile coupon company Eagle Eye secures funding

June 20, 2011

UK Mobile voucher company Eagle Eye Solutions has raised £1.5 million (US$2.4 million) in a round of funding led by Sir Terry Leahy, former CEO of UK retailer…

Study: UK online customer service needs improving

June 20, 2011

A new report from Eptica, a UK-based provider of customer interaction management software, surveyed the online customer service practices of 100 leading UK…

Taking search right to the shelf

by Doug Stephens — President, Retail Prophet Consulting

If you’ve ever searched for a product on your mobile device that you wanted to find and buy right away, you know what you mostly get back are a mix of results…

MUJI, the 'unbrand'

by Jim Joseph — President, Lippe Taylor

I find this recent import from Japan to be an interesting retail branding story.

Thumping the sales slump

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Just about any store or person hits a sales slump sometime in the year. Some slumps last a day, some last a couple days, and some last an excruciating amount…

Bloomsday Breakfast at Bryant Park creates buzz for Ireland

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

NEW YORK — With all of the less-than-happy stories in the news, how do you brand a country, create community involvement, and make people happy?

When all else fails, buy your competitor?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is AT&T's proposed purchase of T-Mobile good strategy? Or another form of denial?

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Five steps to integrating your multichannel marketing

While the message should remain consistent, what works on television or in a circular likely won't work on mobile or at the shelf.