Most US consumers see value in chatbots

October 19, 2023

A good number of U.S. consumers, 74%, are interested in getting more accurate product data thanks to generative AI as 50% view product detail gathering as a…

What’s hot with self service innovation? Don’t miss December Summit

October 18, 2023

In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…

How retail associate happiness plays into customer, employee experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Savvy retailers are implementing strategies that engage employees and end burdensome tasks, boosting both service levels and associate happiness. These…

Midwest grocery taps Takeoff Technologies to drive online ordering efficiency

October 18, 2023

Hy-Vee Inc., an employee-owned grocery retailer serving the Midwest, is deploying micro fulfillment technology from Takeoff Technologies, an e-grocery solution…

Dollar General former CEO returns

October 18, 2023

Todd Vasos, who served as Dollar General CEO for seven years before retiring last year, is now back at the helm.

Walmart closing for Thanksgiving Day

October 18, 2023

For the fourth year straight Walmart is closing stores for the Thanksgiving holiday this year.

Walmart GoLocal names Rina Hurst as VP

October 17, 2023

Rina Hurst has been named vice president of Walmart GoLocal, the retailer's delivery service platform.

How to recruit, hone tech savvy store associates

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week’s groceryshop show at Mandalay Bay in Las…

Creating an engaging customer experience with an authentic brand voice

by Fara Haron — Regional CEO, Majorel

Although a seemingly straightforward task, selecting a voice to represent your company takes time and thought. With more options arriving every day…

Nordstrom taps Lisa Price as HR leader

October 17, 2023

Lisa Price has been named chief human resources officer for retailer Nordstrom, Inc.

Retailers worried about inflation impact on holiday sales

October 17, 2023

While more than half of retailers, 51.89%, aren't worried about the influx of store closures impacting holiday sales, a hefty majority, 74.53% are worried…

Retailers not hiring big for holiday season

October 16, 2023

This year may be the retail industry's lowest figure when it comes to hiring for the holiday season in over 15 years.

UK retail spend to fall short of 2022 mark

October 16, 2023

Holiday spend by U.K. shoppers is expected to increase by 3.4% this year, a figure that's less than 2022 and marks a second quarter of slow growth this year.

C-store chain RaceTrac launches first EV charging station

October 16, 2023

RaceTrac, an Atlanta-based convenience store chain with more than 570 stores throughout the Southeast, has introduced its first electric vehicle charging…

Foot Locker deploys Nedap iD Cloud to 650 European stores

October 13, 2023

Foot Locker has extended its deployment of the Nedap iD Cloud to its Eastern European stores in a quest to enhance the omni-shopping experience. The iD Cloud…

Economy more resilient than expected, says NRF

October 13, 2023

The U. S. economy is growing despite labor disputes, high interest rates and the challenges of inflation, according to the National Retail Federation.

Mastering the back-to-school season by focusing on agile inventory management

by Kristin Naragon — Chief Strategy & Marketing Officer, Akeneo

For brands and retailers, connecting the online and in-store shopping experiences can boost sales and build brand loyalty into the future.

Holiday experience high on consumer to-do list

October 13, 2023

More than 90% of holiday shoppers plan to indulge in at least one holiday experience this holiday season — such as dining out or visiting an entertainment…

The New Trace One Ushers in a New Era for CPG and Retail Product Innovation

With Selerant acquisition complete, Trace One emerges as a global PLM powerhouse.

Retailers boosting AI investment

October 12, 2023

Nearly all, 92%, of U.S. retailers plan to increase AI investment in the next year, compared to 100% in India and China.